Uber is cracking down on drivers who it says are manipulating their GPS locations — and the effort is causing headaches for some gig workers.
In July, an Uber driver named Andre got a notification that Uber had deactivated his driver account because, according to the ride-hailing service, he had faked his phone's GPS location. He said he had no clue what that meant.
"I don't know what this is," he told Business Insider. "I didn't GPS-manipulate anything. I'm not smart enough to do that."
The driver, who mostly delivered orders for Uber Eats, said that he had previously noticed that the GPS location that he saw on the Uber app was incorrect.
Uber acts on "reports of fraud or behavior that goes against our Community Guidelines," the company spokesperson said. Uber reviews multiple signals, such as GPS signals and cellphone tower data, to determine whether fraud is likely.
Expect a paywall
share.google
In July, an Uber driver named Andre got a notification that Uber had deactivated his driver account because, according to the ride-hailing service, he had faked his phone's GPS location. He said he had no clue what that meant.
"I don't know what this is," he told Business Insider. "I didn't GPS-manipulate anything. I'm not smart enough to do that."
The driver, who mostly delivered orders for Uber Eats, said that he had previously noticed that the GPS location that he saw on the Uber app was incorrect.
Uber acts on "reports of fraud or behavior that goes against our Community Guidelines," the company spokesperson said. Uber reviews multiple signals, such as GPS signals and cellphone tower data, to determine whether fraud is likely.
Expect a paywall
The latest challenge for Uber drivers: GPS
Some Uber drivers have received notifications recently that their accounts were deactivated because of GPS manipulation.
