[LetteJockey]

Say you're Uber. You've just had a month drenched in bad PR, and over 200,000 people recently ditched your service. What do you do? Continue the trend of bad PR, duh. The ride-hailing company on Thursday held a public question-and-answer session with Uber President Jeff Jones, ostensibly for drivers to ask questions. It ended up more like a public airing of grievances.

Really, it did not go well.

A backlog of over 500 questions and comments sits next to a happy-looking Jones, who answered a grand total of 12 comments, ranging from "hey" to simply linking to pages on Uber's website.

http://jalopnik.com/uber-drivers-ask-where-are-the-answers-in-shitshow-q-a-1792461050

 

[tohunt4me]

That's a shame.
I thought Jeff Jones was going to DO something !

 

[Jo3030]

He ain't doing crap either!!!
World's biggest ponzi scheme!

 

[FL_Dex]

That Q&A was a disaster and solidifies why I think Uber is not going to make it. Jones should resign. He embarrassed the company and made the problem he was supposed to be fixing worse. How could you not be prepared to talk about driver pay and Pool in an open forum with drivers? That's taking being tone deaf to epic new levels. Then to walk away 20 minutes into a one hour program...seriously? If he doesn't quit he should be fired. Somebody at HQ please stand up and show you have an ounce of clue. Uber is going to fail but at least have some dignity on the way down.

 

[nameless313]

Reading that question list and seeing him not answer anything that is important to all of us just made me quit uber.

 

[Jermin8r89]

Jeff was better off giveing more referral deals and 75% dureing this time of weekend. We all hear same old thing "blahh blahj blahhh blahhh". I dont wana hear u say the same thing if your gonna do something do something. You guys already give us miss info all the time.

Like when i had some stupid pax spill soda in my car. I go and try and see about getting payed but find out once i get to cleaner im only getting payed for $50 for the cleaning?! WTF! I ended up just cleaning it myself.

Uber take a page out of trump. Atleast hes doing what he said no matter how radical. It was soo awsome watching trump destroy the media. In the end he was right they went backk crying how cnn was called fake news. .

 

[Trump Economics]

Silly rabbit, Trix are for kids!

This Q&A wasn't about change, it was about giving the press something new to print besides the #deleteuber campaign.

Ahh, Uber's PR team -- I know them well.

Sorry, guys -- you made less than minimum wage yesterday and you're going to make it today.

 

[Jesusdrivesuber]

Jeff is actually a person? I thought he was make believe there to give hope to people, like Jesus or Santa.

 

[Red Leader]

He did do something. He wrote an e mail.