It makes sense. No different to AirBNB and a thousand others. These companies just provide a technology platform to connect buyer and seller. Now it's mobile phones, 20 years ago it was the Yellow Pages. You can't bring an unfair dismissal against the Yellow Pages because they don't want to run your ad because customers called to complain about you. Unfortunately this is the way technology and work are developing. We are all expendable, no matter the industry - uber, fiverr, upwork, airbnb, facebook businesses, whatever.
I think the main difference is that Uber don't give you all the information required to make an informed decision whether the job suits your business needs.
It's akin to a builder getting a construction job 200km away, and not knowing if they are building a mail box or a Deck until they arrive at the house with their truck and tools.
Sure, building a Deck for 20hrs at $100/hr might make the trip(s) worthwhile, but a 1hr mailbox will cost you money.
No other business I know of sub-contracts 'mystery jobs' to their 'contractors'.
The only workers I know that are expected to do a job regardless of its profitability are employees of a company.
No private contractor would ever take on a job that would potentially cost them money, or take on a job that required expenditure without knowing what the job entails.
That Uber expects its drivers to do so 50 times a day, should raise alarm bells that Uber is not acting as a simple Technology Provider. If it was, it wouldn't need to stack the deck in its favor to ensure 'its' customers are served.
Strangely, the commission report makes no mention of the issue.
Instead, this is what was in the report...
In making his finding, DP Gostencnik applied the established test for identifying an employment relationship, considering:
Control - and finding Mr Kaseris had complete control in providing services, deciding himself when to log into the Uber app and when to accept and reject rides (but conceding that Uber's imposition of service standards and pricing parameters did limit Mr Kaseris' control to a point).
How anyone (especially someone supposedly acting impartially) can conclude that an Uber driver has 'complete control' in providing a service is laughable, when Uber makes the driver commit to an expenditure without telling them what service they are going to be providing...