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Uber Driver fired & arrested for not taking service animal.

3891 Views 66 Replies 22 Participants Last post by  Demon
http://www.miamiherald.com/news/state/florida/article88139382.html

Florida Uber driver arrested after refusing ride to blind man, service dog.

Associated Press

ORLANDO
An Uber driver in Florida was arrested after deputies say he refused to transport a group of blind people and their service dogs.

According to news outlets, citing an arrest report, 60-year-old Simon Pierre Andre Nau was picking up Robert Stigile, who's blind, and other blind people in Stigile's group Monday night in Orlando.

Stigile says that when Nau showed up, he said, "I don't take dogs." Stigile explained the dogs were service animals and Nau allegedly replied "I don't care."

Stigile says he was standing in the open door frame and felt the car move forward, striking him.

Orange County Sheriff's deputies arrested Nau on charges of failure to transport a blind person with a service dog and battery.

Deputies say Nau laughed about the incident as if he "didn't fully understand that he had broken the law." It's unclear if Nau has an attorney.

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Serious/joke question: Since seatbelts aren't made for canines, who is responsible if Poochie splats against a window?
Serious/joke question: Since seatbelts aren't made for canines, who is responsible if Poochie splats against a window?
You know the way you phrased it I can tell you meant that as a serious question.
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Serious/joke question: Since seatbelts aren't made for canines, who is responsible if Poochie splats against a window?
We are....The driver.
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You know the way you phrased it I can tell you meant that as a serious question.
Whimsical question, but the thought legitimately occured to me yesterday with a tiny "service bulldog" atop my Pax's lap in back. That little dog could've went flying and it would not have been pretty. I wasn't a fan of the anxiety that image brought me.
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http://www.miamiherald.com/news/state/florida/article88139382.html

Florida Uber driver arrested after refusing ride to blind man, service dog.

Associated Press

ORLANDO
An Uber driver in Florida was arrested after deputies say he refused to transport a group of blind people and their service dogs.

According to news outlets, citing an arrest report, 60-year-old Simon Pierre Andre Nau was picking up Robert Stigile, who's blind, and other blind people in Stigile's group Monday night in Orlando.

Stigile says that when Nau showed up, he said, "I don't take dogs." Stigile explained the dogs were service animals and Nau allegedly replied "I don't care."

Stigile says he was standing in the open door frame and felt the car move forward, striking him.

Orange County Sheriff's deputies arrested Nau on charges of failure to transport a blind person with a service dog and battery.

Deputies say Nau laughed about the incident as if he "didn't fully understand that he had broken the law." It's unclear if Nau has an attorney.

The story says the driver refused to take "a group of blind people and their service dogs." Are we required to take any mix of service dogs and pax that equal up to 5? Ridiculous
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Serious/joke question: Since seatbelts aren't made for canines, who is responsible if Poochie splats against a window?
Whimsical question, but the thought legitimately occured to me yesterday with a tiny "service bulldog" atop my Pax's lap in back. That little dog could've went flying and it would not have been pretty. I wasn't a fan of the anxiety that image brought me.
Per ADA requirements: "Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal's work or the individual's disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls."

In addition:
  • A person with a disability cannot be asked to remove his service animal from the premises unless: (1) the dog is out of control and the handler does not take effective action to control it or (2) the dog is not housebroken. When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animal's presence.

This can be found at: https://www.ada.gov/service_animals_2010.htm

Uber also has training video. Fast forward to 5:45 for Service Animals:

That said, if the dog is not properly leashed and trained to sit/lay on the floor, then we do not have to take it.
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And if the existence of five service animals is going to cause problems regarding the amount of space in your vehicle I would think you could at minimum ask them to order a second car. This is a great example because you're not refusing the trip because the person has a disability. You're refusing the trip because your vehicle can't accommodate. Having said that, these people were blind not stupid. I doubt they were planning on piling five + five into an Uber

This is the point which cannot be stressed enough. Bend over backwards to accommodate people with service animals. First of all its the right thing to do, secondly the penalties for not doing so can be severe and have knocked many businesses out of the game. There a lawyers who specialize in this type of case that will be more than happy to take your car as settlement.
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And if the existence of five service animals is going to cause problems regarding the amount of space in your vehicle I would think you could at minimum ask them to order a second car. This is a great example because you're not refusing the trip because the person has a disability. You're refusing the trip because your vehicle can't accommodate. Having said that, these people were blind not stupid. I doubt they were planning on piling five + five into an Uber

This is the point which cannot be stressed enough. Bend over backwards to accommodate people with service animals. First of all its the right thing to do, secondly the penalties for not doing so can be severe and have knocked many businesses out of the game. There a lawyers who specialize in this type of case that will be more than happy to take your car as settlement.
Well said TedG, I could not have said it better myself....well I could have but it would have been longer and with more words and not gotten to the point as well as you did and people would have stopped reading my ramble half way through so the better said part of what I would have said would not have mattered. :rolleyes:
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Well said TedG, I could not have said it better myself....well I could have but it would have been longer and with more words and not gotten to the point as well as you did and people would have stopped reading my ramble half way through so the better said part of what I would have said would not have mattered. :rolleyes:
Tl/dr

Sorry man. I got as far as well said TedG and I kind of zoned out.
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Serious/joke question: Since seatbelts aren't made for canines, who is responsible if Poochie splats against a window?
Also, it's the same thing in taking minors without them having an adult with them. If something happens, we as the driver will be responsible. Minor's parents, Why didn't you call me and ask if you could take my minor child in your car? He/she went to 'such and such' place and OD'd on drugs/alcohol that night....it's your fault!

How about we have said minor or service animal in our car (on Trip) when someone runs a red light and smashes into us and kills or injures them badly? As the Driver of the vehicle we are held responsible for all of the above. Uber will just say, We state in our policy to not take minors. We state in our policy the driver is responsible for the safety of all in their car.
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Serious/joke question: Since seatbelts aren't made for canines, who is responsible if Poochie splats against a window?
Just as all passengers must wear a seatbelt, couldn't we require a canine "seatbelt" which the rider should provide?
Whimsical question, but the thought legitimately occured to me yesterday with a tiny "service bulldog" atop my Pax's lap in back. That little dog could've went flying and it would not have been pretty. I wasn't a fan of the anxiety that image brought me.
Wait a minute... is that "service dog" or actual real guide dog type of animal? Is there a distinction? Because people are considering all kinds of animals as "service animals" couldn't they also make us haul goats, etc?
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Just as all passengers must wear a seatbelt, couldn't we require a canine "seatbelt" which the rider should provide?
I don't believe there is an Animal Seatbelt law, yet....
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Wait a minute... is that "service dog" or actual real guide dog type of animal? Is there a distinction? Because people are considering all kinds of animals as "service animals" couldn't they also make us haul goats, etc?
Yes. Service animals come in all kinda variety. But if someone tries to load a giraffe into your car that's not something your car is capable of. Or five people with five dogs. In that case you probably wouldn't have to take all five but you can bet you'll be taking at least a few
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Seriously I think some of you guys may on some serious mental issues if you can't grasp the concept that YOU HAVE TO TAKE A SERVICE DOG. THE ONLY TWO REASONS you would really get out of it is A) Immediately asking if the dog is a COMPANION DOG, any legit service dog owner would correct you. Those that don't kick their ass to the curb.
B) If the dog shows any aggression (growling, showing teeth, muzzle punch, biting or even just nipping) or can't hold its bladder.

THATS IT... THERE ARE LITERALLY ZERO OTHER REASONS FOR YOU NOT TO TAKE FLUFFY.
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Yes. Service animals come in all kinda variety. But if someone tries to load a giraffe into your car that's not something your car is capable of. Or five people with five dogs. In that case you probably wouldn't have to take all five but you can bet you'll be taking at least a few
Actually no the law only recognizes dogs and I believe miniature horses... any other animal isn't recognized by the law.
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Actually no the law only recognizes dogs and I believe miniature horses... any other animal isn't recognized by the law.
I stand corrected. Thank you for pointing that out. The ADA and FHAA define service animals differently. Be nice if the federal government could agree on a single definition
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Why did he even stop, if you dont want to have animals in your pov. Dont even stop, they will not listen to any reason, and nothing you.say will change thier attitude.
Yes. Service animals come in all kinda variety. But if someone tries to load a giraffe into your car that's not something your car is capable of. Or five people with five dogs. In that case you probably wouldn't have to take all five but you can bet you'll be taking at least a few
Supposedly they are to be sitting on the floor. Why does Uber tell us to have a towel handy for them?
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