I got an email a month ago asking me to confirm my mail address, I thought it was for the decal but yeah I haven't received anything.
Typically you need the time it takes to get to the terminal now that we have to be off property, to try and show the pax how to get to gtc. One lady at the McNamara terminal reads me the riot act every time telling me I have 5 min to wait or else I have to circle around.. if I have to wait more than 5, I'll just cancel the ride and start again.Depending on the airport security discretion, you have 5 minutes to wait on your rider. Then after that they make you drive around the terminal and come back.
I haven't had an issue although I've only had to do it once.If you cancel after 5min do you get bumped to the back of the que