On Monday after a problem with the google ride app (crashed, crashed phone) I began to get notices that my docs were expiring. Well as it turned out my account also got whacked, and it moved my location to Pennsylvania, thereby asking for my docs... I caught it on Tuesday when I tried to logon as a driver..and it said my account was not activated. 20+ emails later and 3 days now unable to drive, and re-loading all my docs as requested, I am no further along. I finally flamed Uber on facebook... they got very indignant...********... sorry but it got their attention. They sent me a request to upload my docs again... I did yesterday. Today I am still not activated and no matter how I log on, driver or passenger I get their notice to download the software, whic of course I already have... and worse their download link returns a 401! Pathetic. Lyft here I come. Uber is Ober!