UberMeansSuper· Premium Member
Riders are More Likely to Rate 5-Stars When:
Partners are dressed professionallyThe passenger is not an asshat
Partners maintain a clean vehicle both inside and outThe passenger understands you're working for pennies
Vehicles are damage freeThe passenger is a decent human being
Doors are opened on both arrival and departureThe passenger is not an entitled asshat
Cold water is providedYou bend over backwards for the asshats, and even then, this isn't guaranteed. In fact, forget this last bullet point.