If every rider's starting point was four stars and they didn't feel you went above and beyond you'd be out of a jobSounds like scotch is a troll. For everyone else, here is my rating decision method. 4 is the beginning mark. You gain a point via a tip, a high surge rate or a long trip. You lose a point for missing the pin drop by more than two blocks, not putting in the final designation, being drunk, leaving trash in my car, a minimum far ride, touching my radio or AC with asking me first.