Here is the email I just received from Uber. Another way to eliminate the drivers cancelling jobs, and if you thought that surge pricing was going the way of the dodo bird, well now it's pretty much eliminated. Uber on everyone, LOL.
LESS DOWNTIME
An exciting update to trip requests is coming, designed to help you complete more trips and increase earnings. Starting today, you can accept your next trip request even when you're already on a trip.
How It Works
Now you'll get requests for trips that start nearby your current rider's dropoff location before the trip is over. Skip the wait and accept upcoming trips so you can go straight to your next ride.
How It Looks
While on a trip, you'll get a notification to accept your next request. After accepting, the screen will go back to the current trip to help avoid confusion. See below:
FAQs
Why the change?
This update to trip requests is expected to drastically lower ETAs for riders and partners alike. Riders will enjoy quicker pickups, increasing ratings, and partners won't have to drive as long to their pick-ups.
How do I start getting requests before my trip is over?
As long as you or the rider has entered the destination into the Uber app, we will automatically look for requests near your rider's dropoff location.
What if my current rider wants to make multiple stops?
If the rider has already entered their destination upon request, kindly confirm with them if it is their final destination. If not, you may change the destination in the Uber app to the final destination so you are less likely to receive your next request too early.
Is this uberPOOL?
No. The two riders will never be in your vehicle at the same time.
Will the next rider know that I'm on my way to them?
Yes. The next rider will see a popup in the rider app stating that the closest vehicle for them is completing another trip nearby, and we will also show the first drop-off point on the map for clarification.
Can I opt-out of receiving requests like this?
At this time we are unable to opt-out partners individually from this change.
Why can't I see the next rider's information before accepting my next trip?
You will be able to see this information after the next Uber Partner app update in the coming weeks.
Thanks for reading and please let us know if you have any questions at partnersNY@uber.com.
Your Uber NYC Team
Uber Technologies Inc.
1455 Market Street San Francisco, CA 94103
Get Help View Online Unsubscribe
![Image]()
LESS DOWNTIME
An exciting update to trip requests is coming, designed to help you complete more trips and increase earnings. Starting today, you can accept your next trip request even when you're already on a trip.
How It Works
Now you'll get requests for trips that start nearby your current rider's dropoff location before the trip is over. Skip the wait and accept upcoming trips so you can go straight to your next ride.
How It Looks
While on a trip, you'll get a notification to accept your next request. After accepting, the screen will go back to the current trip to help avoid confusion. See below:
FAQs
Why the change?
This update to trip requests is expected to drastically lower ETAs for riders and partners alike. Riders will enjoy quicker pickups, increasing ratings, and partners won't have to drive as long to their pick-ups.
How do I start getting requests before my trip is over?
As long as you or the rider has entered the destination into the Uber app, we will automatically look for requests near your rider's dropoff location.
What if my current rider wants to make multiple stops?
If the rider has already entered their destination upon request, kindly confirm with them if it is their final destination. If not, you may change the destination in the Uber app to the final destination so you are less likely to receive your next request too early.
Is this uberPOOL?
No. The two riders will never be in your vehicle at the same time.
Will the next rider know that I'm on my way to them?
Yes. The next rider will see a popup in the rider app stating that the closest vehicle for them is completing another trip nearby, and we will also show the first drop-off point on the map for clarification.
Can I opt-out of receiving requests like this?
At this time we are unable to opt-out partners individually from this change.
Why can't I see the next rider's information before accepting my next trip?
You will be able to see this information after the next Uber Partner app update in the coming weeks.
Thanks for reading and please let us know if you have any questions at partnersNY@uber.com.
Your Uber NYC Team
Uber Technologies Inc.
1455 Market Street San Francisco, CA 94103
Get Help View Online Unsubscribe
