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Uber’s new in-app navigation is designed specifically for Uber drivers

691 Views 15 Replies 11 Participants Last post by  crazy916
Uber's driver-facing app is getting big changes to its navigation experience, something Uber is doing to try to help make it easier for drivers to do their job without having to worry too much about switching apps or trusting navigation software designed primarily for consumer use.

The new Uber navigation experience is an upgrade from what was available in the iOS driver app, and a completely new addition to the Android version of their mobile software. Uber previously relied exclusively on external routing apps, including Google Maps and Waze on Android, offering a "Navigate" button that would pop drivers out directly into their third-party app of choice.

Uber's Maps product team lead Manik Gupta and driver app senior product manager Maya Choksi told me in an interview that the whole project is designed to help improve service in general, offering better routing from point A to point B during a trip, but also improved pick-ups, drop-offs and, perhaps most importantly, improved driver experience.

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All the above +1...
Also does anyone know if the driver can change the drop off if the customer wants to add a additional stop on X I could not find it the other day and the customer had to add the new address from their app.
You can change the drop off location by clicking the address, but you should always have the pax do it. If the pax changes the address then they can't lie and say you drove extra after dropping them off and get a fare adjustment.
Usually I change it or have the customer donit I have never had problems by me doing it in the past I just could not locate it with this new dark navigation...I'll look again
I use the uber nav for pool. The changes they are making are good, but the biggest issue I see with nav in general is approach to the pickup. If you're going to a specific address, it would be helpful if the nav would route you to approach on the correct side of the street.

I override the suggested route maybe 15% of the time. Nav is just a tool, and its helpful most of the time.
Look at the pin closer it is either on the left or right side of the street just a little..zoom in.
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