Uber’s new in-app navigation is designed specifically for Uber drivers

699 Views 15 Replies 11 Participants Last post by crazy916, Mar 16, 2017

Uberdancer

Discussion Starter · Mar 16, 2017 (Edited)

Uber's driver-facing app is getting big changes to its navigation experience, something Uber is doing to try to help make it easier for drivers to do their job without having to worry too much about switching apps or trusting navigation software designed primarily for consumer use.

The new Uber navigation experience is an upgrade from what was available in the iOS driver app, and a completely new addition to the Android version of their mobile software. Uber previously relied exclusively on external routing apps, including Google Maps and Waze on Android, offering a "Navigate" button that would pop drivers out directly into their third-party app of choice.

Uber's Maps product team lead Manik Gupta and driver app senior product manager Maya Choksi told me in an interview that the whole project is designed to help improve service in general, offering better routing from point A to point B during a trip, but also improved pick-ups, drop-offs and, perhaps most importantly, improved driver experience.

https://techcrunch.com/2017/03/15/u...on-is-designed-specifically-for-uber-drivers/

Save

1 - 2 of 16 Posts

crazy916

· #10 · Mar 16, 2017

BoboBig said:
All the above +1...
Also does anyone know if the driver can change the drop off if the customer wants to add a additional stop on X I could not find it the other day and the customer had to add the new address from their app.

You can change the drop off location by clicking the address, but you should always have the pax do it. If the pax changes the address then they can't lie and say you drove extra after dropping them off and get a fare adjustment.

Save

Reactions: 2

crazy916

· #16 · Mar 16, 2017

NorCalPhil said:
Doesn't matter when the app doesn't adjust your approach for a person on the left side of the street. If I have to zoom in to see that, I'm already too close to the pickup to realize it and change my approach to come from the other direction.

The only times I've seen it do this correctly is on one way streets

Drop them off on the wrong side of the street that is what I do all the time. Same for pick ups.

Save

Reactions: 1

1 - 2 of 16 Posts

This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.

Top Contributors this Month