[Uberdancer]

Uber's driver-facing app is getting big changes to its navigation experience, something Uber is doing to try to help make it easier for drivers to do their job without having to worry too much about switching apps or trusting navigation software designed primarily for consumer use.

The new Uber navigation experience is an upgrade from what was available in the iOS driver app, and a completely new addition to the Android version of their mobile software. Uber previously relied exclusively on external routing apps, including Google Maps and Waze on Android, offering a "Navigate" button that would pop drivers out directly into their third-party app of choice.

Uber's Maps product team lead Manik Gupta and driver app senior product manager Maya Choksi told me in an interview that the whole project is designed to help improve service in general, offering better routing from point A to point B during a trip, but also improved pick-ups, drop-offs and, perhaps most importantly, improved driver experience.

https://techcrunch.com/2017/03/15/u...on-is-designed-specifically-for-uber-drivers/

 

[Mole]

Is this what we are using today? Because it keeps telling me to go the wrong way and make 4 right hand turns when I can make a simple left turn.

 

[tdsu]

Will Uber pay for illegal left turn on to Market that their new and improved NAV keeps telling me to make? Or take Broadway up to Jones and make a left... nope it $&@"en dead end

 

[Fred Ex]

Has StupidNav realized Tacolicious moved to the other end of Chestnut about 6 weeks ago yet. Google Maps have cos they provide a way for drivers to tell them. But Uber know it all already and aren't about to listen to anything a driver tells them, so probably not.

 

[Uberdancer]

These wrong directions ought to be reported to CPUC. SFPD, SFMTA, and Lyft...

 

[Max Weber]

Uber navigation, an improvement in a sense that it will guide you to your local homeless shelter at the end of your shift!

 

[japarican]

Even passenger knows not to use uber map I won't use it

 

[Strange Fruit]

Do they want me to take the shorter routes? Is that what this is about? Revenue squeezing, least costly routes to complement up front fares? Cuz they don't honestly believe they can do as well as Google or Waze. Or maybe they do.

 

[BoboBig]

All the above +1...
Also does anyone know if the driver can change the drop off if the customer wants to add a additional stop on X I could not find it the other day and the customer had to add the new address from their app.

 

[crazy916]

All the above +1...
Also does anyone know if the driver can change the drop off if the customer wants to add a additional stop on X I could not find it the other day and the customer had to add the new address from their app.

You can change the drop off location by clicking the address, but you should always have the pax do it. If the pax changes the address then they can't lie and say you drove extra after dropping them off and get a fare adjustment.

 

[BoboBig]

You can change the drop off location by clicking the address, but you should always have the pax do it. If the pax changes the address then they can't lie and say you drove extra after dropping them off and get a fare adjustment.

Usually I change it or have the customer donit I have never had problems by me doing it in the past I just could not locate it with this new dark navigation...I'll look again

 

[NorCalPhil]

I use the uber nav for pool. The changes they are making are good, but the biggest issue I see with nav in general is approach to the pickup. If you're going to a specific address, it would be helpful if the nav would route you to approach on the correct side of the street.

I override the suggested route maybe 15% of the time. Nav is just a tool, and its helpful most of the time.

 

[Red Leader]

So...is this a recent change? And is it on android?

 

[BoboBig]

I use the uber nav for pool. The changes they are making are good, but the biggest issue I see with nav in general is approach to the pickup. If you're going to a specific address, it would be helpful if the nav would route you to approach on the correct side of the street.

I override the suggested route maybe 15% of the time. Nav is just a tool, and its helpful most of the time.

Look at the pin closer it is either on the left or right side of the street just a little..zoom in.

 

[NorCalPhil]

Look at the pin closer it is either on the left or right side of the street just a little..zoom in.

Doesn't matter when the app doesn't adjust your approach for a person on the left side of the street. If I have to zoom in to see that, I'm already too close to the pickup to realize it and change my approach to come from the other direction.

The only times I've seen it do this correctly is on one way streets

 

[crazy916]

Doesn't matter when the app doesn't adjust your approach for a person on the left side of the street. If I have to zoom in to see that, I'm already too close to the pickup to realize it and change my approach to come from the other direction.

The only times I've seen it do this correctly is on one way streets

Drop them off on the wrong side of the street that is what I do all the time. Same for pick ups.