Like this article! Obviously the quality of service is dropping (should say "free falling")!! With the frequent rate cuts and anti- tipping culture, the good and experienced drivers are quitting in droves and being replaced by an endless stream of newbies who spend the first few weeks ( if they even last that long) trying to figure everything out with virtually no guidance or training! It almost seems like Uber is doing this on purpose because I keep asking myself..."could they really be this stupid?"