[CaptainToo]

The Lyft app has a terrible design weakness. I also miss about a third of my Lyft requests. If the Lyft app is not you active screen, when you receive a Lyft request, you need to find and click on the Lyft bubble, opening a screen asking if you want to "open the app or go offline", you click "open the app" and then you can see the request, which I like to read before accepting. Often you cannot complete these steps in the six or so seconds that you have to accept the request so you lose it.

This is really stupid. When you click on the bubble, Lyft should just open the app so you can read the request. If you want to go offline, you can do that from the app...

Uber of course just auto displays a request onto the screen, you just need to read and select accept or decline. No searching and navigation necessary. If Lyft ever talks to drivers, you would think they would know their app is defective.