[Krit]

In all the months I have driven uber, I have only ever had 14 ratings below 5 stars. I’ve never had but one 3 star and the rest 4’s. Until this week... I have had another 3 and three 4’s this week. Not to mention it’s slow here and one day I worked 9 hours and only made 16.03. I couldn’t really tell you who rated me low this week but I can make a reasonable guess. I have had some very rude people this week. But I’ve tried to be as polite as always. I have one couple I drove over an hour that of course didn’t tip and had a stuck up attitude the entire way. My car is clean but it’s an older car and looks fine but the vibe I got was that they expected something almost new. I had a bad feeling about them.

I have had people, over the last few months, throw up in my car, puncture my seats , cuss me because I couldn’t find them after they gave me the wrong address and people track mud all in my car, but still I have never given anyone under 5 stars. But after this week, that’s going to change.

Some of these people are tossing out low ratings just for nothing. My rating this week is now a 4.93/4.94 ish. I can’t be any nicer to some folks unless I go over to their house and mow their lawn. It’s insane how thoughtless some folks are in the face of kindness.

And I can’t tell you how often I get told, “ you are gonna get a nice tip! You were wonderful ...” to get nothing.

I called uber to ask why the low rating lately. They said they had gotten no feedback. They told me it was likely just rude people and that I shouldn’t worry about it.

I know I’m far from the best uber driver but I’m safe and polite and keep a clean ride. But seriously, how many of you have had similar stretches of bad luck that has left you scratching your head as to why when normally you do fine??????

It pissed me off so bad I almost quit this week because I knew it was bogus.

 

[Uber's Guber]

You’re a 4.93. You’re doing fine!!

 

[Disgusted Driver]

You would make so much more money if you were a 4.95!

Quit whining, as long as you are over 4.6 you are fine. Stars don't pay bills.

 

[Pax Collector]

one day I worked 9 hours and only made 16.03.

Holy cow! Stars and badges don't break my bones, but this earning stat will definitely break my heart.

 

[Mista T]

That transition from noobie to freshman is painful. (Don't worry, future transitions hurt just as much).

If you think that giving everyone a 5 star is the right thing to do, you are sadly mistaken my new friend. The pax rating, as worthless as it is, is the ONLY thing that lets other drivers know who the true jerks are before they accept them as riders. Figure out who pisses you off and why, and rate accordingly. I promise I will do the same for you. When Dara told the world his rating was 4.73, there are quite a few of us here that know why, and it AINT cuz he didn't wear a seatbelt!

Second, you need to forget about your rating and who done you wrong. I know it is hard, but once you understand that the rating is a tool used by Uber and Lyft to manipulate both drivers and pax, it makes it easier to let it go. Most of us have a built in desire to do the best we can and achieve whatever awards and rewards we can get, and the companies know this and use it against us. Step back for a minute, and look at the bigger picture. Remove your emotions, and ask yourself why you are driving. What is really important, and how can you focus your attention and energies towards achieving those goals, instead of the bs goals that these companies set for you.

More advice after you get another thousand rides under your belt. Until then, be safe.

 

[Krit]

That transition from noobie to freshman is painful. (Don't worry, future transitions hurt just as much).

If you think that giving everyone a 5 star is the right thing to do, you are sadly mistaken my new friend. The pax rating, as worthless as it is, is the ONLY thing that lets other drivers know who the true jerks are before they accept them as riders. Figure out who pisses you off and why, and rate accordingly. I promise I will do the same for you. When Dara told the world his rating was 4.73, there are quite a few of us here that know why, and it AINT cuz he didn't wear a seatbelt!

Second, you need to forget about your rating and who done you wrong. I know it is hard, but once you understand that the rating is a tool used by Uber and Lyft to manipulate both drivers and pax, it makes it easier to let it go. Most of us have a built in desire to do the best we can and achieve whatever awards and rewards we can get, and the companies know this and use it against us. Step back for a minute, and look at the bigger picture. Remove your emotions, and ask yourself why you are driving. What is really important, and how can you focus your attention and energies towards achieving those goals, instead of the bs goals that these companies set for you.

More advice after you get another thousand rides under your belt. Until then, be safe.

That's very condescending of you, thanks.

 

[reg barclay]

I have had people, over the last few months, throw up in my car, puncture my seats , cuss me because I couldn't find them after they gave me the wrong address...

Drive to the address they provided. wait 5 minutes and if they aren't there then cancel and collect a cancellation fee. The only time I go to a different address is if a.) it's very close to the one they entered, b.) they sound apologetic that the wrong address was entered. The reason for b.) is because I think some pax have a tendency to blame the driver in such situations and rate them badly.

Otherwise, I agree with what was said above. If your rating is over 4.9 after a decent amount of trips, then it sounds like you're doing fine and shouldn't worry about ratings

 

[Krit]

Drive to the address they provided. wait 5 minutes and if they aren't there then cancel and collect a cancellation fee. The only time I go to a different address is if a.) it's very close to the one they entered, b.) they sound apologetic that the wrong address was entered. The reason for b.) is because I think some pax have a tendency to blame the driver in such situations and rate them badly.

Otherwise, I agree with what was said above. If your rating is over 4.9 after a decent amount of trips, then it sounds like you're doing fine and shouldn't worry about ratings

Thanks reg. I do my best. Just seems like some people rate low just for sheer fun. It's just frustrating when you know you didn't deserve it. If I knew I sucked id probably be ok with it lol. Btw, I watch Star Trek all the time on Netflix while I'm waiting for a ping. Nthdegree was one of my favorite episodes.

 

[reg barclay]

Thanks reg. I do my best. Just seems like some people rate low just for sheer fun. It's just frustrating when you know you didn't deserve it. If I knew I sucked id probably be ok with it lol. Btw, I watch Star Trek all the time on Netflix while I'm waiting for a ping. Nthdegree was one of my favorite episodes.

I agree. Some will claim that ratings don't bother them, but I think that most of us who try to do a decent job still get bothered when we're rated low. IMHO, it's better not to check ratings so often. If your average is good, keep doing the same thing and just check once a week or so to make sure nothing major has changed in what you're doing. That way you'll be less aware of individual ratings.

Btw, I watch Star Trek all the time on Netflix while I'm waiting for a ping. Nthdegree was one of my favorite episodes.

Thanks. Not everyone here gets the reference. I'm guessing you drive in a place that isn't always busy if you get time to watch stuff while waiting for pings. That's kind of what it's like where I drive.

 

[Krit]

I agree. Some will claim that ratings don't bother them, but I think that most of us who try to do a decent job still get bothered when we're rated low. IMHO, it's better not to check ratings so often. If your average is good, keep doing the same thing and just check once a week or so to make sure nothing major has changed in what you're doing. That way you'll be less aware of individual ratings.

Thanks. Not everyone here gets the reference. I'm guessing you drive in a place that isn't always busy if you get time to watch stuff while waiting for pings. That's kind of what it's like where I drive.

Yeah it's slow here. Some days and times are very busy but sometimes it's super slow. The other Tuesday I worked 11 hours and only made 37.00. Granted that's the worst I've seen. But it was insane slow. Because it is so slow, I don't work everyday, I have another job of course. Certain nights are better and certain times. I've figured most of the peak times out.

If it were super busy I'd work all the time driving but sadly that's not the case here. I thought about driving a different city where it's a little busier but I don't know the area there quite as well and I like being where I know where everything is and I feel like I can drive safer with familiar places.

 

[reg barclay]

Yeah it's slow here. Some days and times are very busy but sometimes it's super slow. The other Tuesday I worked 11 hours and only made 37.00. Granted that's the worst I've seen. But it was insane slow. Because it is so slow, I don't work everyday, I have another job of course. Certain nights are better and certain times. I've figured most of the peak times out.

If it were super busy I'd work all the time driving but sadly that's not the case here. I thought about driving a different city where it's a little busier but I don't know the area there quite as well and I like being where I know where everything is and I feel like I can drive safer with familiar places.

Wow, $37 in 11 hours. Where I live, the best times seem to be morning rush, then afternoons around 3-7pm, plus weekend nights (if there's a bar scene and you're up to those kinds of rides, I mostly stick to weekdays myself). I'm guessing you've noticed similar patterns. Outside of those hours it can get pretty slow over here, but I usually don't have to wait more than 10-15 minutes to get something. At peak times I even get a lot of stacked pings. Is Uber pretty new there? If so it might get busier as time goes on.

 

[Disgusted Driver]

That's very condescending of you, thanks.

Yeah but Mista T gave you some of the best advice you are going to get, I don't think he intended it to be condescending at all and the fact that you took it that way just indicates you are only here for sympathy. OK, here goes. You are wonderful and it really sucks that there are mean people who do nasty things to you ! Feel better? Too bad that doesn't help your bottom line at all.

P.S., he was a lot nicer than me

 

[Krit]

Yeah but Mista T gave you some of the best advice you are going to get, I don't think he intended it to be condescending at all and the fact that you took it that way just indicates you are only here for sympathy. OK, here goes. You are wonderful and it really sucks that there are mean people who do nasty things to you ! Feel better? Too bad that doesn't help your bottom line at all.

P.S., he was a lot nicer than me

Look, I don't mind good advice but packed with condescending I don't need. And honestly disgusted driver , I'm not really concerned with you Nd your sorry attitude either.

Wow, $37 in 11 hours. Where I live, the best times seem to be morning rush, then afternoons around 3-7pm, plus weekend nights (if there's a bar scene and you're up to those kinds of rides, I mostly stick to weekdays myself). I'm guessing you've noticed similar patterns. Outside of those hours it can get pretty slow over here, but I usually don't have to wait more than 10-15 minutes to get something. At peak times I even get a lot of stacked pings. Is Uber pretty new there? If so it might get busier as time goes on.

It's reasonably new I suppose. I'd say maybe 3 years. It is way slower at times than you'd think. During the day, waiting 2 hours a ping has happened quite a few times.

 

[Cary Grant]

You haven't lived until you tickled a 4.6 star rating as a driver.

I've been there, done that. I made some changes to who I picked up, and my ratings returned to the high 4.8 to 4.9+ range again.

It's not always you, or your car, or your behavior. Being selective on who you pick up makes a difference.

 

[Krit]

You haven't lived until you tickled a 4.6 star rating as a driver.

I've been there, done that. I made some changes to who I picked up, and my ratings returned to the high 4.8 to 4.9+ range again.

It's not always you, or your car, or your behavior. Being selective on who you pick up makes a difference.

Ok ty Cary. I'll try to be more selective.

 

[dogmeat]

Krit - it's nice when you can stage (sit and wait for a request) and watch shows, but if you are staging at home and waiting two hours for a request, I suggest you look at staging somewhere else. Though I'm with you on wanting to stick to familiar areas.

 

[kc ub'ing!]

That's very condescending of you, thanks.

Pardon me numnutz, mistaT just gave you some of the best advice I've seen posted on this forum! Friendly, on point and excellently worded. Respect your betters and benefit from their wisdom!

 

[FormerTaxiDriver♧]

Don't be a snowflake. Lol

 

[Spyglass67]

For some strange i have gotten about 10 plus non 5 star ratings over the past week and i haven't done anything differently from the rides i got 5 star on...these folks are pinging the app for a free ride....uber stop refunding these folks you have created a client base and sees monetary reward low rating perfectly good rides yet those that are really bad are getting by undisputed

 

[#professoruber]

That transition from noobie to freshman is painful. (Don't worry, future transitions hurt just as much).

If you think that giving everyone a 5 star is the right thing to do, you are sadly mistaken my new friend. The pax rating, as worthless as it is, is the ONLY thing that lets other drivers know who the true jerks are before they accept them as riders. Figure out who pisses you off and why, and rate accordingly. I promise I will do the same for you. When Dara told the world his rating was 4.73, there are quite a few of us here that know why, and it AINT cuz he didn't wear a seatbelt!

Second, you need to forget about your rating and who done you wrong. I know it is hard, but once you understand that the rating is a tool used by Uber and Lyft to manipulate both drivers and pax, it makes it easier to let it go. Most of us have a built in desire to do the best we can and achieve whatever awards and rewards we can get, and the companies know this and use it against us. Step back for a minute, and look at the bigger picture. Remove your emotions, and ask yourself why you are driving. What is really important, and how can you focus your attention and energies towards achieving those goals, instead of the bs goals that these companies set for you.

More advice after you get another thousand rides under your belt. Until then, be safe.

I call this stage 2 of Ubering. The honeymoon stage is over with and just like a relationship, one starts questioning the others faults.