· Premium Member
Did you pick up/drop off this person at their home? (So that you know where they live?) Do you have any dashcam footage (For identifying the pax)? Also, have you contacted your personal auto insurance? It's up to you, but if it were me, I'd go directly to the pax house and inform them you will be putting in a small claims lawsuit if they don't pay for the damage....and then do it. Let us know how this plays out. Sorry this happened to you!An older rider jumped into my front seat and URINATED in my car on a short 20 minute ride. I immediately reported the incident and was told the damage claim had to be escalated due to "lack of proof" and this is what the escalation team sent and my reply to it...