Yes, agreed. For both the Legal & PR teams.LOL, Okay
I saw them ask for feedback too...
I told them, I understand the rating system is not a favorite topic.
I just think that if anyone, rates anyone below a 3 they should have to explain something. Drop down list, one word, essay, anything.
They replied to me, by explaining where I can find help understanding the rating system, and that I should drive more, so that the ratings won't count as much.
Maybe, just maybe, it's one of those times when "give us feedback" really means... "this is just something our leagle team need us to put on the app."