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Premium Member
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8,248 Posts
Discussion Starter · #1 ·
- - - THE RIDER'S APP - - -

In the updated RIDER app (both Android and Apple)
The app is not re-initializing the GPS location of the rider.

All week I've been getting ride requests to the wrong address.

The updated app is using the last stored GPS location of the phone instead of checking for the current location.
Riders are opening the app and clicking REQUEST RIDE without noticing where the 'pin' is set.

It's getting riders mad at drivers - and frustrating drivers to no end.​

- - - THE DRIVER'S APP - - -

The newly updated driver's app for Android is mostly a disaster.

It 'hangs' when trying to pick-up a rider causing long delays in starting a trip.
It hangs after ending a trip (if it allows you to end a trip) causing delays in getting back online to be available.
In some cases, the app hangs when just trying to GO OFFLINE.

All of the above scenarios require me to reboot my phone,
wait for the GPS location services to kick in
and then open up the Uber app again.

It is so bad that I am reluctant to go back on the road for Uber until these things have been corrected.​
 

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Premium Member
Joined
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8,248 Posts
Discussion Starter · #7 ·
I think they send that stupid email to everyone at some point. It's meant to scare you into accepting all ride requests. I have an 80% acceptance rate and I still got the email... and the majority of rides I don't accept are because the app wouldn't allow me to. Uber knows full well that by agreement, drivers have the right to accept or ignore any ride request they want. So unless you are abusing the system, you should be just fine.
 
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