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16 Posts
Hello ladies and gents,
Just got home, did not make my 70 trips this week to get the rental car fee paid. The week started out with the taillight out in the rental car, thus I got a late start to drive in San Francisco as I am one of those poor souls driving from Sacramento, a 100 mile commute. Friday, May 10th, I woke up at 4:30 a.m and got home at 8:30 p.m. I made $175 so far after I have invested $600 to get this up and running, I am new to Uber. I need to pay the rent! which as you all know in California is the most expensive place, including the hood and bad neighborhoods. I feel bad for people and want to help but I have talked to many drivers in this area dealing with drug addicts, the hood, robberies, assaults, as we have ex felons on the loose in California, thanks to failed Prop 47. I was out of steam yesterday when I got home. I think this is a good service for the public, as I have been a rider. But the App, especially in San Francisco, kept breaking down and I provide good customer service and called Uber 3 times to refund customers because I felt their trips were not what they should have been. Of course, in San Francisco, I meet upper middle class, higher education people, i.e. they are evolved and very understanding. I went that far and I am driving to San Francisco during business hours to avoid the hood and grunge of Sacramento and the Central Valley which is nothing but drug addicts and homeless people. Of course, those poor folks, who can do nothing in the Phillipines, remain always calm, bless their hearts, but have no autonomy to make decisions. I am very disappointed that Uber is such a big company that the App navigation and even as it is attached to Google causes so much negativity for the customers and the drivers. So, today, downtown Sac, Saturday, I have lovely clients and then I accepted a trip to the Hood, and I can assure you, that will never happen again. The girl gets into the car with an attitude, I assume because it took so long to pick her up from this building outside. I drove 10 miles away from home to get her, 20 miles round trip to get back at almost one gallon of my gas, which is a hefty $4.15/gallon if you lucky, I have seen it as high as $5/gallon. She rated me 4 STARS and brought my rating down. When I called the Philippines, I was advised the customer can do anything they want, i.e. I can not dispute the facts. It is only a reflection upon the rider, and the area itself, in which entitlement is first and it was retaliatory at me because of Ubers goof up. I will never accept a trip in the Hood, and will go offline immediately if I drop someone off. It hurt my spirit today and there is no help from Uber or appreciation of the hours, the money I have invested or the excellent customer service I provided. I don't understand that as Uber is out of touch with human reality and I guess they just assume that those of us who sign on, and are basically funding their company are losers and not to be accounted for and I will keep moving onward and hope to get a handle on this next week, but airport runs and upper middle class clients and neighborhoods, will be my strategy and that is sad to share, as everybody deserves to be helped but it is my feeling that people who are of lesser education and class, act in ways that are negative, I am sorry to say, thanks for reading if you did,
I needed to vent !!!!!!!! Tiburonpup in Sacramento
Just got home, did not make my 70 trips this week to get the rental car fee paid. The week started out with the taillight out in the rental car, thus I got a late start to drive in San Francisco as I am one of those poor souls driving from Sacramento, a 100 mile commute. Friday, May 10th, I woke up at 4:30 a.m and got home at 8:30 p.m. I made $175 so far after I have invested $600 to get this up and running, I am new to Uber. I need to pay the rent! which as you all know in California is the most expensive place, including the hood and bad neighborhoods. I feel bad for people and want to help but I have talked to many drivers in this area dealing with drug addicts, the hood, robberies, assaults, as we have ex felons on the loose in California, thanks to failed Prop 47. I was out of steam yesterday when I got home. I think this is a good service for the public, as I have been a rider. But the App, especially in San Francisco, kept breaking down and I provide good customer service and called Uber 3 times to refund customers because I felt their trips were not what they should have been. Of course, in San Francisco, I meet upper middle class, higher education people, i.e. they are evolved and very understanding. I went that far and I am driving to San Francisco during business hours to avoid the hood and grunge of Sacramento and the Central Valley which is nothing but drug addicts and homeless people. Of course, those poor folks, who can do nothing in the Phillipines, remain always calm, bless their hearts, but have no autonomy to make decisions. I am very disappointed that Uber is such a big company that the App navigation and even as it is attached to Google causes so much negativity for the customers and the drivers. So, today, downtown Sac, Saturday, I have lovely clients and then I accepted a trip to the Hood, and I can assure you, that will never happen again. The girl gets into the car with an attitude, I assume because it took so long to pick her up from this building outside. I drove 10 miles away from home to get her, 20 miles round trip to get back at almost one gallon of my gas, which is a hefty $4.15/gallon if you lucky, I have seen it as high as $5/gallon. She rated me 4 STARS and brought my rating down. When I called the Philippines, I was advised the customer can do anything they want, i.e. I can not dispute the facts. It is only a reflection upon the rider, and the area itself, in which entitlement is first and it was retaliatory at me because of Ubers goof up. I will never accept a trip in the Hood, and will go offline immediately if I drop someone off. It hurt my spirit today and there is no help from Uber or appreciation of the hours, the money I have invested or the excellent customer service I provided. I don't understand that as Uber is out of touch with human reality and I guess they just assume that those of us who sign on, and are basically funding their company are losers and not to be accounted for and I will keep moving onward and hope to get a handle on this next week, but airport runs and upper middle class clients and neighborhoods, will be my strategy and that is sad to share, as everybody deserves to be helped but it is my feeling that people who are of lesser education and class, act in ways that are negative, I am sorry to say, thanks for reading if you did,
I needed to vent !!!!!!!! Tiburonpup in Sacramento
