[Illini]

 

[Ted Fink]

How is this still happening when the uber app now shows a huge warning at the top of the chat window with PAX? Do people not read?

 

[Illini]

This is not Uber's fault, but they can help stop it --- no cash outs for at least a week after any account changes. This will give some time to the driver to contact Uber or go to a GLH to get it fixed.

 

[UberChiefPIT]

Ok I'm sorry...

You're useless

I get it. It’s a sorry Canadian thing.

Unrelenting sorry

 

[UberChiefPIT]

This is not Uber's fault, but they can help stop it --- no cash outs for at least a week after any account changes. This will give some time to the driver to contact Uber or go to a GLH to get it fixed.

I get that they’re trying somewhat. They at least did this emergency notification from 2 weekends ago to at least warn people to stop giving out their personal information to strangers over the phone. They can’t fix stupid drivers any faster than fixing their stupid support people. Both are equally gullible.

 

[Uberyouber]

I get that they’re trying somewhat. They at least did this emergency notification from 2 weekends ago to at least warn people to stop giving out their personal information to strangers over the phone. They can’t fix stupid drivers any faster than fixing their stupid support people. Both are equally gullible.

I agree but when you are new and you're trying to drive and check your phone there's a little bit of uncertainty... And you don't think clearly...

And you are an idiot so I know you have experienced a similar mistake... Maybe not driving for Uber but other areas of your life...

 

[UberChiefPIT]

I agree but when you are new and you're trying to drive and check your phone there's a little bit of uncertainty... And you don't think clearly...

And you are an idiot so I know you have experienced a similar mistake...

They have to check their messages from pax in the app while driving (or stopped somewhere) to first fall victim to this scam. And those messages are directly below the warning banner to not do the things that get this scam started. And yet, they go ahead and do it anyways.

I’ve never given out personal information to a complete stranger over the phone who sends me a text message telling me to give them my personal information. It requires a special kind of idiot to think this is some sort of mistake.

Mistakes require having zero cognition of what they’re doing could potentially lead to unintended results.

Mistakes are what I expect my 4 children to do for the very first time where they quickly find out they should not have done that. Like: run out of the bathroom from a shower, buck naked with wet bare feet, and fly across the tile floor, busting their butt.

 

[Uberyouber]

They have to check their messages from pax in the app while driving (or stopped somewhere) to first fall victim to this scam. And those messages are directly below the warning banner to not do the things that get this scam started. And yet, they go ahead and do it anyways.

I’ve never given out personal information to a complete stranger over the phone who sends me a text message telling me to give them my personal information. It requires a special kind of idiot to think this is some sort of mistake.

Mistakes require having zero cognition of what they’re doing could potentially lead to unintended results.

You mean like an Uber driver... ?

 

[UberChiefPIT]

You mean like an Uber driver... ?

We certainly know many do that, judging by the number of 1st posts from new accounts here every Saturday-Sunday/Monday pre 4am.

 

[UberChiefPIT]

At this point, @MHR should have something coded into the forum that forces brand new accounts to read something about “Are you seeking help because you believe your Uber account was stolen or “hacked”? Please read such and such post before creating a new one asking for help.”

 

[Uberyouber]

At this point, @MHR should have something coded into the forum that forces brand new accounts to read something about “Are you seeking help because you believe your Uber account was stolen or “hacked”? Please read such and such post before creating a new one asking for help.”

I'll bring it up to her next time I speak with her...

 

[W00dbutcher]

Is it Sunday night/Monday already?

Xmas came early for some...

 

[122819]

No one here can help someone who voluntarily gave their personal information to a stranger over the internet and telephone, granting that stranger access to their money.

Only Uber support can help them.

People are dumb and do this all the time. A guy just lost $800k in Crypto and he posted on the crypto subreddit mentioning he fell for a scam in the reddit chat where someone contacted him saying they are support and want to help him sync his wallet to help with issues. Like how do you have $800k liquid money but can't even avoid a basic stupid phishing scam?

 

[TobyD]

Hey. Can you tell your experience how did they give money back? I got scammed today and lost $750. I have tried emailing Uber but it’s Christmas weekend. I am planning to go visit green light hub on Monday. Can you please guide through how did you get money back?

I called them and spent 2 hours on a Saturday night back and forth on the phone with them. But that was back when you could call them through the app. They’ve taken that function away, as they no longer care about their drivers.

 

[ScoobyDooFan]

Sadly your money is probably lost. Look at it as an expensive live lesson. They have been telling us not to give any information, but the scammers rely on some drivers greed for money with the promise of a huge trip that pays 10x the normal rate. Uber would never do this, but they know there’s suckers or new drivers out here.

 

[ScoobyDooFan]

They have to check their messages from pax in the app while driving (or stopped somewhere) to first fall victim to this scam. And those messages are directly below the warning banner to not do the things that get this scam started. And yet, they go ahead and do it anyways.

I’ve never given out personal information to a complete stranger over the phone who sends me a text message telling me to give them my personal information. It requires a special kind of idiot to think this is some sort of mistake.

Mistakes require having zero cognition of what they’re doing could potentially lead to unintended results.

Mistakes are what I expect my 4 children to do for the very first time where they quickly find out they should not have done that. Like: run out of the bathroom from a shower, buck naked with wet bare feet, and fly across the tile floor, busting their butt.

‘I have yet to be approached with this scam, but I’ll have fun with the scammers when I do, like give them a fake phone number/bank account

 

[Ikki]

I called them and spent 2 hours on a Saturday night back and forth on the phone with them. But that was back when you could call them through the app. They’ve taken that function away, as they no longer care about their drivers.

If I somehow get hold of them over the phone, what exactly should I tell them? Are they too reluctant to understand the situation? That $750 I saved was for my Christmas shopping.

 

[Jimmy44]

Guys. My uber driver account was scammed. Someone fooled me and I was such a fool to share the code as it looked that Uber is asking for the code. I have contacted Uber through email and they told me that account has been compromised also they told me that my bank account information has been changed. However, Uber have been sending me link to reset the password but scammer has registered his number with 2 way authorization and I can’t reset it. I have $700 in my wallet, I do not know what to do at this point as Uber is not understanding and keep sending me the link. Can anyone please guide me what can I do? And how to get my money back from uber? Will I get my account back?

On Monday get to a green light hub.
Download Lyft

 

[W00dbutcher]

To change your bank info, we require a facial recognition verification.

Maybe actually use the same security to drive for Uber when changing bank info if this face recon is so precious to Uber?

All must be from same EMI...

1. Security question
2. Pin number
3. Face recon.
4. Stool sample

 

[TobyD]

🤷‍♂️ just tell them what happened. It totally sucks, but it’s their fault this crap happens. They send out messages telling us how to put on a mask, how to get hand sanitizer, how much money we can earn, how much they love themselves… why not throw out a message or two warning of the con artists that pose as Uber support and scam you of your money?