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They’re not going to have much luck pressing charges on someone in India or Uganda. I’m sure the card he used is cleaned out and abandoned by now.
This all comes down to never give out your info and never give anyone a verification code. If it’s really Uber they already have the code.

 

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Your account was not hacked. You gave someone access to your account. Totally different thing.

 

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But how did that person get his information ?

He gave it to him.

 

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I have seen Lyft reports of people giving their accounts away, but Lyft drivers don’t make much so less risk. Lol
Actually this is one reason I use the Lyft debit card so all my rides instant deposit and there’s nothing in the driver account to steal. My Uber earnings go there too.

 

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Actually, the message comes from the app and says it is from support.

Because the user registered his name as “Support”. This Uber should not allow. It is still not an excuse to give them access to your money. Uber does not need that info. They already have it. If they want to auth you they’ll ask for a selfie.

 

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No how did the person calling get his cell number and know he was driving for Uber ?

Because the person requested a ride and Uber gave them a proxy number to call

 

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It comes down to this.
They figure out how to contact you. It doesn’t matter how, just that they do it.
They ask you for credentials they need to gain access to your account.
If you give them the credentials they have unlimited access to your account and they can do what they will with it.
If you don’t want them to get your money don’t give them the credentials. It is really that simple.

 

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I have seen many “hacked” posts by Lyft drivers here.
BTW, the best protection is to get the debit card. Every ride the money goes straight to the card, nothing in the account to steal.

 

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No, the best protection is to not give out your account information to strangers over the phone or internet. This is 100% foolproof.

Until someone comes up with an actual hack and gets in to Ubers servers. Or do you think Uber has better security than any of the banks that lost customer info?

 

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So the hacker cannot just switch to his debit card ?

No, the debit card is a separate account with a different company with better security protocols
Besides, we’re not talking about hackers, we’re talking about scammers.