Actually he is right, but it only happens when drivers clearly are gaming the system. I have had plenty of times that I waited for riders to fill prescriptions, or run into a store, or whatever and then reorder me and have it count for the guarantee. If it's legit you are fine, but don't expect to get away with it for long if not.That makes no sense will iam
Have you ever dropped a passanger off and he/she says wait can you take me somewhere else after I can something ?
You turned the app off. What do you do? You ask the rider to request again