[07 Sienna]

Last night pick up a couple on terminal one and drove them via 15 to SLS usually I will receive around $16 to $18
Surge where 1.6
After finishing trip I realize I get paid 9$!rechecking the trip info I realize I drove them 4.96 miles via Paradise
Uber never recorded my trip via 15 so they won’t adjust my $$$

 

[LML]

They caught on to the tunnel thing.

 

[Alfred j]

Love it!!! long hauling against a computer who didn't know that would happen.
The whole reason they let uber in was because of the long hauling

Last night pick up a couple on terminal one and drove them via 15 to SLS usually I will receive around $16 to $18
Surge where 1.6
After finishing trip I realize I get paid 9$!rechecking the trip info I realize I drove them 4.96 miles via Paradise
Uber never recorded my trip via 15 so they won't adjust my $$$

 

[Wolfecreak]

Let's see if it's a thing or a glitch

 

[LML]

Let's see if it's a thing or a glitch

How much is too much? Some variance will occur.

 

[KenLV]

I had no issue to Cesar's last night.
Plus, SLS via 15 is almost always fastest.
Probably a glitch or, more likely, you got a customer complaint - had that happen once and contested it. They fixed it.
You'll need to send screen shots showing the travel times to back up the decision - I'd do it tonight.

 

[07 Sienna]

I think it’s a glitch,usually never use navigation but last night I did :-(
And Navi is set to Waze, so that mean they open me new screen and Uber app was in the background I think something waze Huber Huber Waze glitching

 

[Always laughing]

I love it your complaining that you committed a crime, and didn't get properly compensated for it

 

[07 Sienna]

I love it your complaining that you committed a crime, and didn't get properly compensated for it

Crime???
You are what we like about Uber

 

[Uber Steve LV]

Price is predetermined, no such thing as long haul. Rider knows price when requesting. Unlike a taxi, fare varies on route. Without surge this is only a $6 ride?

 

[Alfred j]

But uber doesn't get their 50%

 

[Wolfecreak]

I had no issues today

 

[07 Sienna]

I had no issues today

Did you try with navigation on?

 

[Wolfecreak]

Did you try with navigation on?

Yup. No issues.

 

[beezlewaxin]

Where at the SLS did you end the trip exactly? Was it the east or west side?

The Uber app prices the east and west entrances to the SLS differently. Look at the screenshots and it's easy to imagine how Uber thinks they caught you red-handed.

If I choose any of the SLS search results in the app:

--------
I had to manually position my pin on the east side to get this:

Notice the estimated time of arrival is the same for both routes, but the screenshot for the longer route was taken 3mins before the short route.

The long route takes 3mins longer..

 

[Coolrider101nk]

I long hauled terminal 1 to Imperial Spa Tuesday and it paid properly and Uber lost money on the ride. Nothing has changed.

 

[Azazel]

It was a glitch use waze or google maps so you have a back up of what route you took. T3 to PH