Months ago I used to be able to text and call a passenger after a trip until my next ping. now I get automated voicemail and text. is that same for you?
""We're sorry, we're not sure who you're trying to message. If you're trying to contact someone on a trip with Uber, please ensure that the you're sending this message from the phone number on your account. You can also visit help.uber.com for assistance.""