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Discussion Starter · #1 ·
This has happened several times now in the past month.

Rider wants to go to the airport (Int' or Dom' makes no difference) and the destination is what looks like a long term carpark in the middle of nowhere.

The first time it happened it was an international student and I just put it down to the fact English wasn't their main language.

But since then, has happened a heap of times - I even make a joke of it when I collect them and sure enough it still tells me to go to the same carpark - of course I ignore it and just follow the signs.

When I drop them off, it says there is still 13 minutes left on the trip.

Anyone else have this problem?
 

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I had recent Burwood pax who had destination of 'Sydney Airport'. I checked the app and showed 'near' domestic. I checked with pax if it was dom or int. It was International which gave a different shorter route.
Pax complained he was late, after I started trip.
I saved him 20 mins but he still complained. Rating went down and got navigation complaint. Suspect it was him. Rated him 1 and asked to not be matched again.

ALWAYS confirm exact destination.
 

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This has happened several times now in the past month.

Rider wants to go to the airport (Int' or Dom' makes no difference) and the destination is what looks like a long term carpark in the middle of nowhere.

The first time it happened it was an international student and I just put it down to the fact English wasn't their main language.

But since then, has happened a heap of times - I even make a joke of it when I collect them and sure enough it still tells me to go to the same carpark - of course I ignore it and just follow the signs.

When I drop them off, it says there is still 13 minutes left on the trip.

Anyone else have this problem?
The problem is that if the pax want to drop off at the departure or arrival terminal. The address must be specific like ie domestic departures t2 terminal and if you only just put domestic air port in the gps then you end up in the middle of nowhere
 

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True but if you not familiar with the airport it is confusing to follow the sign if you miss a turn it will take you a long time to back . I never had a problem follow the gps if the address is exact . Only If the pax only put domestic airport then you will get lost if you follow the gps
Practice how to go there. It will cost you 30 mins. Gps will take you closer to aiport and you memorize rest of the route
 

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Guys,

If you don't know how to get to the airport, you should take the time to know how to get to each terminal.

T1 for international

T2 for domestic, virgin, Jetstar, tiger, Rex, etc

T3 for domestic Qantas

This is basic knowledge for Uber drivers, you should not need to rely on gps once you close enough to the airport precinct.

If you can't get to the airport, then sorry you don't deserve 5*. :)
 

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True but if you not familiar with the airport it is confusing to follow the sign if you miss a turn it will take you a long time to back
Icecool, it is the only current jet airport in Sydney and it has 3 terminals, T1 for all international and two terminals for domestic airlines.
You can't, as a Rideshare /taxi drive not know this stuff. This is the bread and butter of our work.
You must get to know Sydney Airport, ( and the location of the Opera House ) without resorting to the GSP if you want to be of service.
You must you must you must...
 

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True but if you not familiar with the airport it is confusing to follow the sign if you miss a turn it will take you a long time to back . I never had a problem follow the gps if the address is exact . Only If the pax only put domestic airport then you will get lost if you follow the gps
If you're not familiar with the airport you should make yourself familiar with it before you start carrying pax. Sorry this is need to no stuff!! Same as the streets in city if you can't find your way into and around the airport and city without GPS you have no business carrying paying customers while you blunder around town.
 

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If you're not familiar with the airport you should make yourself familiar with it before you start carrying pax. Sorry this is need to no stuff!! Same as the streets in city if you can't find your way into and around the airport and city without GPS you have no business carrying paying customers while you blunder around town.
Agreed! It takes a minimum of two weeks to get a DAC, why not spend some of this time familiarising yourself with the city and the airport?
 

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Icecool, it is the only current jet airport in Sydney and it has 3 terminals, T1 for all international and two terminals for domestic airlines.
You can't, as a Rideshare /taxi drive not know this stuff. This is the bread and butter of our work.
You must get to know Sydney Airport, ( and the location of the Opera House ) without resorting to the GSP if you want to be of service.
You must you must you must...
Yes thanks for tips . Yes I already know the airport but the gps dose help if you how to use it properly The domestic airport and international are at different locations. I don't like the airport trips that much . As an uber driver you still make good money by avoidance going to the airport .
 

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If you're not familiar with the airport you should make yourself familiar with it before you start carrying pax. Sorry this is need to no stuff!! Same as the streets in city if you can't find your way into and around the airport and city without GPS you have no business carrying paying customers while you blunder around town.
True but knowing stuff and doing stuff is different . To get good at it you need to do it and learn from your mistake . Long time ago before the gps came out yes I agreed with you 1000% you need to know the street . We are in the age of technology, the gps is not 100% accurate but it is good enough .
 

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Many will just request to "Sydney Airport" and the pin ends up in the middle of nowhere, probably on a runway!

Always ask domestic or international (T1), if domestic ask Qantas (T3) or anything else (T2).

I've added a star on Google maps at Sir Reginald Ansett drive. For all those times they have a generic airport drop off location, it makes it very easy to quickly tap the star and get myself to the airport.
 

Premium Member
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Many will just request to "Sydney Airport" and the pin ends up in the middle of nowhere, probably on a runway!

Always ask domestic or international (T1), if domestic ask Qantas (T3) or anything else (T2).

I've added a star on Google maps at Sir Reginald Ansett drive. For all those times they have a generic airport drop off location, it makes it very easy to quickly tap the star and get myself to the airport.
Well done . This is what meant about the maximising the use of technology.
 
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