I drove into the city across the West Gate Bridge at around 4:30 p.m. on Friday and it seemed there was no surge anywhere in Melbourne. I was giving several rides between Richmond, Hawthorn and Kew from 5-7 p.m. and had no surge fares. It was unusual for a Friday and I thought I was in the twilight zone.
It was hectic on Friday evening so I wasn't always able to check the heat map but I noticed it was surging in the city around 10 p.m.
Uber had some technical issues in the morning and I wonder if these (albeit different technical issues) persisted well into the evening. If so, it would be nice if Uber compensated drivers who drove on Monday morning and evening. They have the data to compare the average surges on Friday to be able to compensate drivers who had pickups in the busy zones during the affected period.
Is anyone able to verify if they had surge fares on Friday between 4 and 10 p.m.? Perhaps it is me who is mistaken.
It was hectic on Friday evening so I wasn't always able to check the heat map but I noticed it was surging in the city around 10 p.m.
Uber had some technical issues in the morning and I wonder if these (albeit different technical issues) persisted well into the evening. If so, it would be nice if Uber compensated drivers who drove on Monday morning and evening. They have the data to compare the average surges on Friday to be able to compensate drivers who had pickups in the busy zones during the affected period.
Is anyone able to verify if they had surge fares on Friday between 4 and 10 p.m.? Perhaps it is me who is mistaken.