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· Premium Member
8,789 Posts
Surge is the biggest problem with Uber.

It allows Uber to push rates down without drivers leaving en mass as the less experienced stay as they might have a good night with Surge.

It also causes bad PR due to people getting gouged and also leads to poor ratings for drivers.

Set the rates at a decent level, prob around £1:50/£1:75 per mile with a sensible per minute rate and customers know where they stand and drivers can get sensible rates.

Let's face it I can't remember there ever being a complaint about the original UberX/UberExec/UberLux rates.

Only complaints about Surge and drivers getting lost, usually on X.
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