I get responses like that from Uber all the time. Clearly they are using some kind of A.I software to send auto responses, that or they pay their CSR's by the email regardless of if it addresses the issue and thus they don't bother reading back through the email chain or read the question carefully. Ubers email support would be a complete joke if it weren't so sad. Thank goodness there is now a call button in the app. Did you ever get a coherent response?Then, after replying to say "yes, please change my city so I can drive UberSELECT, i get this reply from someone else"
I've reviewed your account, it shows here that you're current city doesn't offer yet UberSELECT platform, though it is offered in your preferred city which is LA. Don't worry, once UberSELECT is avaliable in your city, you'll be in top of our priority list.
If you wish to continue to drive in your preferred city, you can choose UberX or UberXL.
I have a new black 2015 Jeep Grand Cherokee Limited with leather seats and 20" rims. It's not listed on their approved select vehicles. I asked via email if I could get it approved for Select, and was just shown the link to the approved list. So I happen to think to mention it to the Uber rep at Jiffy Lube when getting one of my fleet vehicles approved. He asked to see a photo of it then added it as another vehicle as Select. I've given about 10 select rides with it so far and have yet to have a passenger that knew what UberSelect was or realized they had ordered it. I feel like I am scamming people. It is nice to have constant 2.5X though.How/where do I do that? I see no email option. Everything under the Help section is either pre-canned text or specific (and asking specific info) for other issues.
You can have the car added as just a Select vehicle so you won't get X or Pool when driving. You can have the car added 3 times if you want. Once as X, once as X and Select, and one as just select. Then just chose which "car" you want to drive.Just email through your partner app and ask. That's what I did and I was told later that same day that I did qualify for Select and congratulations. Doesn't matter much, at least not in my market of San Francisco, as select rides are few and far between for me. 1 out of 20 (5%) of my rides are Select rides, and they barely make any bit of difference in my weekly total. YMMV.