I've been doing this for a while now and yes, I am aware how bad Summers are for food delivery. However, in Austin, you expect me to believe nobody is ordering passed 15 minutes and when I do get a order, it's 10 miles out just to pick up? What is really going on Uuuubs?!
I just did a drive back home which took roughly 30 minutes and left my app on. Not a single hit and I drove through areas with restaurants...seems like Uber is possibly for a funny thing to say....shadow banning certain drivers. I can believe it as Uber can be very petty. Question is that is this only unique to a few of us or is this everyone?
I stopped doing food delivery the moment the bottom dropped out in my market after covid and the offers were in the $2 and $3 range.
I do not believe Uber is shadow banning, even though I do believe they still do that. Here is the thing. I think your ratings and stats mean something now, in regards to the automatic dispatch system.
For example, my rating is 97 and my cancellation rating is 19%. I am someone who used to get over 400 points per month and now I may get 20 if I am lucky because I just do not do it anymore.
As an experiment, I have sat outside and across the street from a particularly busy food place I used to pick up from often that I know only works with Uber. Drivers are showing up all day long and in and out. My app is on for an hour. I get one offer to pickup 12 miles away to take farther away for between $5 to $6. I stop in the restaurant and say hello to the staff since they kind of know me. I asked them if they signed up for DD or GH or anyone else. They said nope still just UE. Interesting.
The week after, I grabbed some lunch in between clients and sat and ate lunch in my car, while online with Uber, near a very popular breakfast place I also used to pick up from that I know for a fact also only used Uber. Same deal. I counted seven, maybe eight, drivers roll in, pick up, and left. So... again, I went in to say hi and to order a bagel. We got to talking and asked them the same question. They said they still only use Uber Eats because DD has been trash for them.
That whole time I was there, the app was quiet. I left it online after I left heading to another client and I got an offer sent for $4.35 picking up over 15 minutes away from where I was and I am sure the order was super small.
So yes, something obviously is going on. 🙄