I signed up with the guaranteed payout of 1640 in Chicago. I ended up getting $200 after 75 trips, and emailed reps over and over again asking why my payout was wrong and they kept telling me I would get the payout, which never happened, then they told me that promo didn't exist in my city. It states no where in the promo that it's based on location. It just flat out says guaranteed 1640 total payout after 100 trips. I actually had to take a loan to rent a car for this, thinking I could pay back the loan after getting the bonus, which of course didn't happen, so this really put me in a bind. UBER will not honor it regardless of legal threats. What worse if that an UBER chat agent applied the promo for me during the sign up, and if it didn't exist in my city, then they should and could have said something then and there.