Anyone know why Lyft are instructing drivers and arriving riders to pick up from departures? So far no rider has gone there, and so I pick them up at arrivals anyway. Are they citing drivers for doing this? It seems counter intuitive. I have seen taxi drivers get cited for picking up at departures at other airports.
I'm confused, did you meant to say airport staff will instruct pax to go up to departures, or is your point that airport staff are telling them to go to the wrong place according to what Lyft has apparently been told by the airport...?
Way way easier to spot and pick someone upstairs. I travel a ton and have always had friends/family pick me up in Departures unless I had luggage (which was rare).
I will say this... My gf picked me up on Sunday at SFO departures and I swear every 2 feet there was someone who looked like they were waiting on a pick up. It's getting annoying too when you get dropped off the Departures section is starting to get full on the sidewalks with Uber/Lyft pax. Two years ago it was empty.
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