Am I the only one who is having an issue with the ratings system? I see multiple posts about it but I genuinely don't understand (and am a bit pissed off at this point). Somehow my rating dipped down to a 4.67 to start this week off. For some perspective, I have a total of 64 lifetime trips and 46 rated trips (34 of them being 5 stars). I have no feedback or negative comments from riders. I did about 12 trips yesterday and my rating went up to a whopping 4.67. I just checked this morning and it's all the way down to a 4.61! I have had no complaints from customers. I am always polite and conversational. I take the most direct routes. I have absolutely no complaints. I just am not understanding why they are rating me so harshly. It's a bit discouraging because I already feel like I'm doing a great job and don't know what else to try. I am worried about being deactivated when I am essentially doing nothing wrong. Anyone else experiencing this? Any input would be much appreciated!