[Autofahrer]

I wonder about 'cheap' people who don't tip. I had a pax today from Walkersville Md to IAD. He had a backpack suit case, a carry on with
a small tool chest I put in the back of Ford Escape. I do my usual 5 star ride and had great conversation. Even help unload the stuff.
NO TIP. Like going out to eat with NO TIP.

 

[Autofahrer]

response from uber...

We are sorry to hear that this experience was below your expectations and we appreciate that you're handling them in a professional manner.

Riders may occasionally bring oversized or large items, like luggage, on their trip. We currently don't charge additional fees for luggage.

However, if you can't accommodate the luggage for any reason, you're not obligated to bring the items or start the trip. If that's the case, please politely ask your rider to request another vehicle, such as an uberXL or UberSUV for more capacity.
Uber policy requires all riders and drivers to treat each other with courtesy and respect. Any incident that puts your safety at risk is taken very seriously.

We'll make sure you don't get matched with them again.

Please let us know if there is anything else we can do to support you. We're here to help.