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Route navigation audio from Uber app to Plantronics Bluetooth headset?

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7.6K views 19 replies 15 participants last post by  JuanMoreTime  
#1 ·
Hello,

I cannot get the navigation instructions to play on my Plantronics Bluetooth headset.

Whenever I'm with a passenger and I tap 'Navigate' the instructions play on the phone's speakers instead of the headset.

I own an iPhone 6 and the headset is properly paired with the phone (I can hear phone calls, podcasts, music, etc). Everything works fine until I open the Uber Partner app.

Is this a limitation of the Uber app?

And one more thing.. I'm able to see the address for the final destination of the passenger when I pick him up.. Is there a way to copy that address and use something like Google Maps? Like tap and hold > copy > Open Google Maps > Paste?

I really appreciate the help! My phone's speaker isn't working properly and it would be so much safer for me and my passengers if I could get the audio fixed!
 
#16 ·
I unpaired my iPhone 6 from my car because I could not get audio navigation via bluetooth. Now I sometimes get the nav audio straight from the phone, sometimes (most times) NOT. Today I asked a rider in the front seat to read the navigation instructions because I thought it was less safe for me to do so while driving. I got her to her destination quickly with very few turns (not much reading on her part) but she gave me a rating that reduced me from 5.0 to 4.67. Why can't Uber give us an app that works perfectly with the iPhone? It's not fair to be downgraded because of Uber's unwillingness to fix its technology!
 
#19 ·
The Uber app breaks Bluetooth on my iPhone 6s. I've emailed Uber about it in relation to the fact that incoming calls from pax don't come through over Bluetooth unless I manually change the source on the phone, but their response was predictably less than helpful. It's only when the Uber app is on. Otherwise everything works flawlessly. I think it's a safety concern to have to distract myself in order to answer a call without running afoul of the law.
 
#20 ·
The funny part is that it worked flawlessly on my Nexus 6, and every single developer says that it's easier to make apps for iOS because there's a dramatically smaller level of fragmentation. Thus, Uber is making things dangerous for us on purpose. Not to mention annoying when your streaming music pauses every single time you do anything at all in the Uber app. I've taken to principally driving Lyft, since they seem to have hired coders who know a script from a pile of dog poop.