[UberHammer]

I've never had a drive thru experience because I've always said "no".

When they ask why, I don't tell them. I respond with nothing more than "would you like me to take you somewhere else?"

Don't tell passengers why you're saying "no", not just for drive thru requests, but other requests you don't want to do. Any reason you give, they will argue back at you with. Don't give them that ammo. The hardest person to argue with is the person who says the least. So say nothing more than "no" and "would you like me to take you somewhere else" and eventually they will realize they are getting no where with you.

Of course, if you WANT to do what they are asking, then by all means do it. But I have a strict "no food" policy in my car. Although I've never told that to a pax. Why? Because they would argue with me about it!!!

 

[UberHammer]

My question, Hammer & others, although you can refuse the trip in the beginning if you notice potential food, but what do you do or say when you notice them eating after the trip has begun? How do you say it?

Nothing. It's too late. You say something to make them stop now, and you risk them doing something intentionally in retaliation.

If you think passengers have any respect for you as an Uber driver in 2015, you're mistaken. Some people do, but they are also the ones that tip and were glad to pay the higher rates when Uber had them. Now in 2015, with both the anti-tipping policy AND the new low prices, Uber is a highly attractive service to people who have no more respect for you as a driver than they have for pond scum. They aren't going to let you tell them what to do or not do.

The only control you have is what you choose to do or not do for them. When they ask, say "no". When they ask why not, say "where would you like me to take you?" Keep it simple with these cheap, disrespectful POS clients Uber is bending over to make into their customers.

I've said before, and I'll say it again, there is a good reason city buses have plastic seats.

 

[UberHammer]

Man you are spot on. What do you mean by "anti-tipping policy"? Am I not supposed to accept a tip? I've always thought that I could accept it if they gave a tip, but just don't ask for it. I have noticed the fares getting lower & lower since I first started. It's frustrating, but I figured what goes down must come up.

Uber says in their training videos that if a customer insists on tipping you that you should accept it because "you earned it". But if Uber gets wind that you accepted the tip in cash, they are known to flag and even deactivate drivers for that. Uber HATES the whole concept of tipping, so if they can find a way to get rid of drivers getting tips, they will.

Just remember you can't trust a thing Uber says. Nothing. I cannot even think of a company that comes close to lying as much as Uber does.