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Discussion Starter · #1 ·
I'm having issues with rider reservations. I liked knowing the times and locations of my rides, and the fact that they pay better doesn't hurt. Uber policy says we have to be online 40 minutes before the reservation pickup time. It used to work fine. I would get rides of short duration, and could make the pickup. Now when I go online I'm getting rides that are so long I can't make the reservation, and they pay much less. When I don't take them, after 2 refusals I get logged out canceling the reservation. Any suggestions? My ass is getting sore from being screwed over so much.
 

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Premium Member
2019 Toyota Corolla
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8,159 Posts
I'm having issues with rider reservations. I liked knowing the times and locations of my rides, and the fact that they pay better doesn't hurt. Uber policy says we have to be online 40 minutes before the reservation pickup time. It used to work fine. I would get rides of short duration, and could make the pickup. Now when I go online I'm getting rides that are so long I can't make the reservation, and they pay much less. When I don't take them, after 2 refusals I get logged out canceling the reservation. Any suggestions? My ass is getting sore from being screwed over so much.
Quit taking reservations, go off then
back online after 2 refusals and
choose your rides more carefully..
 

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Super Moderator
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13,911 Posts
You could take what rides you know will still allow you to get to reservation on time. Then on top of that you have your two refusals and if necessary you can cancel. Between all of those that should take up the 40 minutes.😂 Hopefully you don't have to use all those methods but it is quite possible
 

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Super Moderator
2022 Koenigsegg Regera
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7,880 Posts
Reservation rides observations (at least for my area):

1. The pay is for the shortest possible distance and the time is based on no traffic delays. After you start the trip immediately screen shot the overview map. Wait a few seconds and screen shot it again. Uber will change the routing to the quickest way, which may include more miles and tolls. You don't get paid any extra. I have noticed this on airport trips, especially to Fort Lauderdale Airport. The way Uber routes you after you start the trip tends to be 4 miles longer, several tool booths more. Yes it is quicker, however you don't get paid any extra.

I now ask for a fair review on these trips and sometimes get increased pay and sometimes I don't.

2. I have yet to get a ride request in the 40 minutes before the reservation time until I get the head to pick-up notice.

3. If you drive multiple vehicles for Uber you must be logged into the same vehicle you were logged into when you accepted the reservation. Uber won't warn you, they will leave the reservation in your list up until the 40 minutes before mark, then it is gone. In my opinion this is stupid. If I have a vehicle that qualifies for Uber X only and a vehicle that qualifies for Uber XL and I accept an advanced reservation for an X ride while using my XL I should be able to take that X reservation in my X vehicle.

4. Most reservation rides don't tip
 
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