Uber Drivers Forum banner
  • If you have joined UberPeople.net because your Uber account was hacked, you've likely been taken in by a scam. Please read this before starting a thread on this subject.

Recent Changes

4327 Views 40 Replies 15 Participants Last post by  renbutler
As usual, Uber makes changes that essentially screw the drivers.

Recent changes:
(1) Navigation
So Uber finally offers the option to use other navigation apps like Google Maps or Waze, etc.
Cool, until you realize they REMOVED the option to just use the integrated method that works with Apple Maps they have been using for years now. WTH? I actually prefer the integrated method. After driving for Lyft, that is actually a feature of the Uber app I happen to like better. If I run into weird mapping issues I can usually figure out what went wrong. But not anymore. Gee thanks, Uber.

(2) Pricing
In Dallas, dropped rates from $1/mile to $0.85 / mile.
Trips to the airport that used to pay $44 now cost closer to $34.
As usual, drive more to earn more (oh don't worry about the added gas and wear and tear)... Just drive more, you'll make more, says Uber. Right.

(3) Cleaning Fee Policy
Now if a passenger spills their drink on your seats, too bad. It comes with the job according to Uber.
They only charge a cleaning fee for "significant messes". Which apparently they define differently then the drivers who own the cars being used (abused).

"Thanks for writing in and bringing this to our attention. I am so sorry to see that your rider was not respectful of you or your vehicle on this trip.

Sometimes, the unfortunate nature of this industry is that riders sometimes leave behind a little wear and tear or mess to clean up. That said, I'm afraid the cleaning and damage fees we facilitate are reserved for significant messes directly attributable to the rider on a given trip." - Partner Support


So spilling a soda (or any drink) on my seats, requiring steam cleaning to get out is not considered "significant" anymore, apparently.

As usual, any change Uber makes is designed to screw the driver over and benefit Uber.
Great partners, eh?
See less See more
  • Like
Reactions: 4
1 - 20 of 41 Posts
How about seeing your last uber fare that is reserved to see surge pricing for your county? I don't need to see that until my next ride. I get it, I made $4 which is really $2.40. Thanks for pointing this out Uber. I don't see the point in showing the last fare. Most of the time it can be depressing. I do like the Earnings button.
  • Like
Reactions: 4
How about seeing your last uber fare that is reserved to see surge pricing for your county? I don't need to see that until my next ride. I get it, I made $4 which is really $2.40. Thanks for pointing this out Uber. I don't see the point in showing the last fare. Most of the time it can be depressing. I do like the Earnings button.
being reminded that the snobby girl you just dropped off ride was only 4 bucks can be depressing.
  • Like
Reactions: 3
How about seeing your last uber fare that is reserved to see surge pricing for your county? I don't need to see that until my next ride. I get it, I made $4 which is really $2.40. Thanks for pointing this out Uber. I don't see the point in showing the last fare. Most of the time it can be depressing. I do like the Earnings button.
Lyft shows a running tally for the day, which I think is more useful than Uber's last fare. At least with Lyft, you can view your earnings now (daily and week total) while still signed on in driver mode, whereas with Uber you still have to go offline.
  • Like
Reactions: 1
As usual, Uber makes changes that essentially screw the drivers.

Recent changes:
(1) Navigation
So Uber finally offers the option to use other navigation apps like Google Maps or Waze, etc.
Cool, until you realize they REMOVED the option to just use the integrated method that works with Apple Maps they have been using for years now. WTH? I actually prefer the integrated method. After driving for Lyft, that is actually a feature of the Uber app I happen to like better. If I run into weird mapping issues I can usually figure out what went wrong. But not anymore. Gee thanks, Uber.

(2) Pricing
In Dallas, dropped rates from $1/mile to $0.85 / mile.
Trips to the airport that used to pay $44 now cost closer to $34.
As usual, drive more to earn more (oh don't worry about the added gas and wear and tear)... Just drive more, you'll make more, says Uber. Right.

(3) Cleaning Fee Policy
Now if a passenger spills their drink on your seats, too bad. It comes with the job according to Uber.
They only charge a cleaning fee for "significant messes". Which apparently they define differently then the drivers who own the cars being used (abused).

"Thanks for writing in and bringing this to our attention. I am so sorry to see that your rider was not respectful of you or your vehicle on this trip.

Sometimes, the unfortunate nature of this industry is that riders sometimes leave behind a little wear and tear or mess to clean up. That said, I'm afraid the cleaning and damage fees we facilitate are reserved for significant messes directly attributable to the rider on a given trip."


So spilling a soda (or any drink) on my seats, requiring steam cleaning to get out is not considered "significant" anymore, apparently.

As usual, any change Uber makes is designed to screw the driver over and benefit Uber.
Great partners, eh?
As usual, Uber makes changes that essentially screw the drivers.

Recent changes:
(1) Navigation
So Uber finally offers the option to use other navigation apps like Google Maps or Waze, etc.
Cool, until you realize they REMOVED the option to just use the integrated method that works with Apple Maps they have been using for years now. WTH? I actually prefer the integrated method. After driving for Lyft, that is actually a feature of the Uber app I happen to like better. If I run into weird mapping issues I can usually figure out what went wrong. But not anymore. Gee thanks, Uber.

(2) Pricing
In Dallas, dropped rates from $1/mile to $0.85 / mile.
Trips to the airport that used to pay $44 now cost closer to $34.
As usual, drive more to earn more (oh don't worry about the added gas and wear and tear)... Just drive more, you'll make more, says Uber. Right.

(3) Cleaning Fee Policy
Now if a passenger spills their drink on your seats, too bad. It comes with the job according to Uber.
They only charge a cleaning fee for "significant messes". Which apparently they define differently then the drivers who own the cars being used (abused).

"Thanks for writing in and bringing this to our attention. I am so sorry to see that your rider was not respectful of you or your vehicle on this trip.

Sometimes, the unfortunate nature of this industry is that riders sometimes leave behind a little wear and tear or mess to clean up. That said, I'm afraid the cleaning and damage fees we facilitate are reserved for significant messes directly attributable to the rider on a given trip."


So spilling a soda (or any drink) on my seats, requiring steam cleaning to get out is not considered "significant" anymore, apparently.

As usual, any change Uber makes is designed to screw the driver over and benefit Uber.
Great partners, eh?
Very simple solution. Delete the app and don't dive! Unless you like working for NADA and trashing your vehicle. Screwbre has a history, it's only going to get worst with time.
Very simple solution. Delete the app and don't dive! Unless you like working for NADA and trashing your vehicle. Screwbre has a history, it's only going to get worst with time.
That will happen one day, just not today. Uber certainly does not care who quits, at least until they feel it in their wallet (which is far too deep at the moment).

Each week, I notice I am making more and more from Lyft... however I heard from one rider that their deal with Love Field may be taken over by Uber. If so, that would hurt their recent marketing boost.
  • Like
Reactions: 1
That will happen one day, just not today. Uber certainly does not care who quits, at least until they feel it in their wallet (which is far too deep at the moment).
Uber is a failed business model. It has already started to crumble. A year a good it was a good money maker and the drivers done well. What business can survive cutting its rates over %60 in less than a year? It will take awhile longer but with each passing day more and more people are finding out the hard way it's a scam. Good luck in finding something else, it's out there just keep looking all the time.
And what's with making us rating the pax before we see how much we made on a ride?
  • Like
Reactions: 2
I don't see the point in showing the last fare.
That change was made because of a technical problem with the system.
Before this update, the app could just 'hang' waiting for the fare to show before you could rate the rider, submit and be back online.
The way it works now, you rate the rider, submit and the app moves on - and shows your LAST FARE if/when the system manages to cooperate.
  • Like
Reactions: 1
Uber is a failed business model. It has already started to crumble. A year a good it was a good money maker and the drivers done well. What business can survive cutting its rates over %60 in less than a year? It will take awhile longer but with each passing day more and more people are finding out the hard way it's a scam. Good luck in finding something else, it's out there just keep looking all the time.
Allow me to quote Uber, "Because we can."

"What business can survive cutting rates 60%?" Apparently Uber can. They are not hurting from it. They are still raking in the dough.
Most Uber customers seem to think Uber is the best thing since sliced bread. That is all I usually hear from Uber riders. Only certain Lyft riders bash Uber.
The more accurate question is: "What business can survive tossing their money makers (drivers) under the bus?"
Right now, Uber has a 'seemingly' endless ocean of potential Uber drivers so apparently we are all expendable until that sea dries up.
Not to mention they continue to toy with other pilot programs (deliveries, Uberpets, etc) to keep their name out there and alive and well.
I do not see them crumbling or even being overtaken by Lyft or other competitors. However I do wonder how long before the backlash has an impact that results in better treatment of their drivers.
Perhaps thinking that day will ever come is the biggest joke out there.
  • Like
Reactions: 2
Allow me to quote Uber, "Because we can."

"What business can survive cutting rates 60%?" Apparently Uber can. They are not hurting from it. They are still raking in the dough.
Most Uber customers seem to think Uber is the best thing since sliced bread. That is all I usually hear from Uber riders. Only certain Lyft riders bash Uber.
The more accurate question is: "What business can survive tossing their money makers (drivers) under the bus?"
Right now, Uber has a 'seemingly' endless ocean of potential Uber drivers so apparently we are all expendable until that sea dries up.
Not to mention they continue to toy with other pilot programs (deliveries, Uberpets, etc) to keep their name out there and alive and well.
I do not see them crumbling or even being overtaken by Lyft or other competitors. However I do wonder how long before the backlash has an impact that results in better treatment of their drivers.
Perhaps thinking that day will ever come is the biggest joke out there.
Yup, Kejorn Your def off in La La land waiting for that day.
I got a cleaning fee for a spilled drink last night.
I got a cleaning fee for a spilled drink last night.
So what's the big deal about that? Uber gives you a good reemjob every time you open the drivers app!
I got a cleaning fee for a spilled drink last night.
They didn't give you the response they gave me?
I sent photos which showed a wet seat and ice cubes... yet still nada.
I was surprised to be denied AND then given that BS response that I quoted earlier...
  • Like
Reactions: 1
So what's the big deal about that? Uber gives you a good reemjob every time you open the drivers app!
Well then why are you here? Seems like you are butthurt and spend all your oh so precious time crying about things. Grow up be a man and if you didn't like it then don't do it, you offer nothing on this site of value, I imagine it is the same in your everyday life.
They didn't give you the response they gave me?
I sent photos which showed a wet seat and ice cubes... yet still nada.
I was surprised to be denied AND then given that BS response that I quoted earlier...
I got this.

We've collected a cleaning/damage fee from the rider and I've added it to your account. You will see a $50.00 miscellaneous payment on your next payment statement.

We know it's important for you to have a clean and safe space, so thanks for keeping it professional in situations like these. It's truly appreciated. If you have further questions just let me know!
Well then why are you here? Seems like you are butthurt and spend all your oh so precious time crying about things. Grow up be a man and if you didn't like it then don't do it, you offer nothing on this site of value, I imagine it is the same in your everyday life.
I'm just amazed there are people like you who are too dam stupid to know they are being used. Have you done the Uber math for this great money making deal or is it beyond your capability? Sorry if your offended that I have other skills than you to make a living and don't have to work for a scam company that uses it 's employees ( oh me bad independent contractors" like their expendable trash. Btw did you read the new post section today? Uber finally admits it has a driver retention problem. Unlike you, I guess there really is some Uber drivers that are no longer drunk on the Uber Coolaid and they found out that warm fuzzy feeling you get from driving for Uber comes from them pissing on your back. Have a good day tomorrow too, working for NADA and trashing your car, as well. UBRE ON Lemonpro oh me bad again I meant Limepro
I'm just amazed there are people like you who are too dam stupid to know they are being used. Have you done the Uber math for this great money making deal or is it beyond your capability? Sorry if your offended that I have other skills than you to make a living and don't have to work for a scam company that uses it 's employees ( oh me bad independent contractors" like their expendable trash. Btw did you read the new post section today? Uber finally admits it has a driver retention problem. Unlike you, I guess there really is some Uber drivers that are no longer drunk on the Uber Coolaid and they found out that warm fuzzy feeling you get from driving for Uber comes from them pissing on your back. Have a good day tomorrow too, working for NADA and trashing your car, as well. UBRE ON Lemonpro oh me bad again I meant Limepro
You seem to know so much about me lol, I rarely drive, I know the math involved as I'm sure I have more degrees and skills than you. Difference is I come here and actually help, give advice and keep up to date on Uber. I'm not here to throw a pity party and cry like a 2 year old. I don't have to work if I don't want to...at any job, I choose to do what I want. The next thing I'm gonna get into is real estate as I got sick of air traffic control and nursing and my poli sci degree does dick except research jobs and I'm not sitting behind a desk all day long.

Why don't you contribute something instead of just cry like the baby you are. Explain how it was a losing proposition for you instead of just trying to put others down because to let you in on a secret, I would drive 2 days and bring home $700+ for 300 miles driven but then again some like yourself don't understand how to make it work.
You seem to know so much about me lol, I rarely drive, I know the math involved as I'm sure I have more degrees and skills than you. Difference is I come here and actually help, give advice and keep up to date on Uber. I'm not here to throw a pity party and cry like a 2 year old. I don't have to work if I don't want to...at any job, I choose to do what I want. The next thing I'm gonna get into is real estate as I got sick of air traffic control and nursing and my poli sci degree does dick except research jobs and I'm not sitting behind a desk all day long.

Why don't you contribute something instead of just cry like the baby you are. Explain how it was a losing proposition for you instead of just trying to put others down because to let you in on a secret, I would drive 2 days and bring home $700+ for 300 miles driven but then again some like yourself don't understand how to make it work.
Well Mr. know it all. I don't drive either. I only drove for 6 days until I did the math and deleted the driver app. I too am here to get some of these clueless people to thier homework and do the math and see what a scam Uber is. Be care not to fall off that high horse your sitting on. You could get hurt!
Well Mr. know it all. I don't drive either. I only drove for 6 days until I did the math and deleted the driver app. I too am here to get some of these clueless people to thier homework and do the math and see what a scam Uber is. Be care not to fall off that high horse your sitting on. You could get hurt!
You drove for 6 days with a small sample size, I have over 1000 rides under my belt, you have absolutely nothing to offer, you are a waste of time and air. I don't believe uber is for everyone, I think very lowly of Uber in certain areas but when utilized correctly it can lead to profit. Take your 6 days as a sign for yourself and do everyone a favor and just leave.
  • Like
Reactions: 2
1 - 20 of 41 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top