[Edman]

Received a ping 20 minutes away.... I got to my destination at 5:15 AM. I waited for pax to come out but he never came out after 5 minutes so I texted him and he did not respond so I called him saying "I was here."
He told me that I arrived too early and that pick up schedule was for 5:40AM.

Is there a way for us to know about this in advance?

What would you do?

fortunately he was going to the airport so it was good.

 

[pjrxj]

When they schedule a ride Uber gives them a time window. It's done because they don't know in advance if there will be a driver nearby. What I want to know is if they schedule a ride and it's surging at the pickup time will they be charged the surge amount and more importantly will we get paid the surge?

 

[UberBy11]

I've heard about this scheduling before, I don't understand how or why FUber has us drive "20 minutes" for a Pickup. To me this is a waste of 1/3rd an hour for the driver, and I'm sure that there are/were drivers within 10-15 minutes; it looks like they use that 20 minute distance ping as a rule of thumb...over being logical about a Driver's use of time and effort.

On the other hand I am glad this wa$ an Airport run.

 

[UberNWATL]

if they schedule a ride and it's surging at the pickup time will they be charged the surge amount and more importantly will we get paid the surge?

Yes... You will get, and they will pay, the surge amount.

 

[pjrxj]

Yes... You will get, and they will pay, the surge amount.

Thanks for that info. Now I will have to test that theory if I get that type of request.

 

[Anong]

I've heard about this scheduling before, I don't understand how or why FUber has us drive "20 minutes" for a Pickup. To me this is a waste of 1/3rd an hour for the driver, and I'm sure that there are/were drivers within 10-15 minutes; it looks like they use that 20 minute distance ping as a rule of thumb...over being logical about a Driver's use of time and effort.

On the other hand I am glad this wa$ an Airport run.

There probably wasn't any other drivers willing to take the fare. Remember, some of us follow the " don't drive >10 minutes away" strategy because it's not always going to be a simple airport run.

 

[pjrxj]

There probably wasn't any other drivers willing to take the fare. Remember, some of us follow the " don't drive >10 minutes away" strategy because it's not always going to be a simple airport run.

That rule is nice if it works for you. But, the airport isn't the only profitable run. 75% of my >10 minute pickups have been $30 and up rides.

 

[Britishpilot]

Received a ping 20 minutes away.... I got to my destination at 5:15 AM. I waited for pax to come out but he never came out after 5 minutes so I texted him and he did not respond so I called him saying "I was here."
He told me that I arrived too early and that pick up schedule was for 5:40AM.

Is there a way for us to know about this in advance?

What would you do?

fortunately he was going to the airport so it was good.

I hope you started the the ride. I either start and wait or cancel and moove on. I never wait more than 5 min withought starting. If they dont like it thats up to them and uber to figure out. My time = not free.