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Rear ended with a passenger

2549 Views 26 Replies 13 Participants Last post by Uber_Yota_916, Dec 8, 2018

Benjamin M

Discussion Starter · Nov 20, 2018

Haven't posted here in ages.

I'm preparing to move to the city of Richmond, was driving there yesterday evening when I was rear ended at an intersection with a passenger.

My car is likely totalled but fortunately there were no serious injuries. My passenger had some minor neck pain and was transported by EMS as a precaution. I was not at fault and the other driver's insurance company has taken responsibility. But now I have to figure out how to make car payments again - times are tight.

Uber called me a few minutes later, they detected the collision. I was trying to talk with my passenger, police, Fire, and the other driver. Called customer service later and was about to start pulling my hair out, the language barrier is so annoying! Finally completed an online incident report.

I had my car detailed for the very first time ever about an hour before $35 that I really couldn't afford. Earned $17 today before my car was demolished. But I did very well last week here and plan to get back in the saddle.

Keep those dash cameras running and PLEASE insist on your passengers buckling up before you turn a wheel!

Reactions: 5

1 - 20 of 27 Posts

The Gift of Fish

· #2 · Nov 20, 2018

My advice - never discuss anything of any importance, like an accident, on the phone with Rohit. The only thing you can guarantee is that he won't have written down what you told him. Best case, Rohit will make a few minor changes to what you said. Worst case, "I was rear ended by another vehicle; no serious injuries" will become "I rear ended another vehicle; serious injuries".

I would insist on communicating only in writing with Uber about anything serious.

Reactions: 5

Benjamin M

Discussion Starter · #3 · Nov 20, 2018

The Gift of Fish said:
My advice - never discuss anything of any importance, like an accident, on the phone with Rohit. The only thing you can guarantee is that he won't have written down what you told him. Best case, Rohit will make a few minor changes to what you said. Worst case, "I was rear ended by another vehicle; no serious injuries" will become "I rear ended another vehicle; serious injuries".

I would insist on communicating only in writing with Uber about anything serious.

I was initially contacted by someone in California and provided the pertinent details. But I couldn't complete the recorded interview because of all the activity. So I figured that someone would be able to continue it later.

I eventually received a link to a written incident report and completed it. I did not receive any tickets (as I did not do anything wrong) and provided the the police report number. I will be getting a copy of the police report tomorrow.

Sad how blase the other reps were about the situation and trying to get through to them what had happened.

I will say that it's reassuring that Uber was able to detect the impact and called. My pax was scared but she will be okay. I stayed with her in the car until EMS arrived - fire was there with six minutes but an ambulance took nearly 20.

Be safe out there, everyone. My poor car is torn to hell but it crumpled as it was designed to, I barely felt anything.

Reactions: 4

MoreTips

· #4 · Nov 20, 2018

It looks like your at fault driver should be the one on the hook or at least their insurance company. So that is a good thing, but short term you are screwed unfortunately. No rideshare income for a while, just make sure that your injuries are well noted. Sometimes the day after the accident can bring aches and pains that were not noticed day one. That is one way to keep pressure on the at fault drivers insurance to do the right thing and get you compensated.

Good luck and sorry to hear this, unfortunately we are all just one careless driver away from joining you.

Reactions: 5

jgiun1

· #5 · Nov 20, 2018

Benjamin M said:
Haven't posted here in ages.

I'm preparing to move to the city of Richmond, was driving there yesterday evening when I was rear ended at an intersection with a passenger.

My car is likely totalled but fortunately there were no serious injuries. My passenger had some minor neck pain and was transported by EMS as a precaution. I was not at fault and the other driver's insurance company has taken responsibility. But now I have to figure out how to make car payments again - times are tight.

Uber called me a few minutes later, they detected the collision. I was trying to talk with my passenger, police, Fire, and the other driver. Called customer service later and was about to start pulling my hair out, the language barrier is so annoying! Finally completed an online incident report.

I had my car detailed for the very first time ever about an hour before $35 that I really couldn't afford. Earned $17 today before my car was demolished. But I did very well last week here and plan to get back in the saddle.

Keep those dash cameras running and PLEASE insist on your passengers buckling up before you turn a wheel!

I feel you're pain man....actually cleaned my Ford by hand and polished wheels two hours prior to total loss in 2017. Here's what hurt worse... All brand new brakes and rotors two weeks prior.....I'm still depressed about that car

Reactions: 3

Benjamin M

Discussion Starter · #6 · Nov 20, 2018

jgiun1 said:
I feel you're pain man....actually cleaned my Ford by hand and polished wheels two hours prior to total loss in 2017. Here's what hurt worse... All brand new brakes and rotors two weeks prior.....I'm still depressed about that car

That really sucks.

I bought my car new in 2012 and have always taken care of it. It's been paid off for years and I am in no place financially for a car payment. Just keep reminding myself that this could be worse but I am totally screwed.

Reactions: 1

jgiun1

· #7 · Nov 20, 2018

Benjamin M said:
That really sucks.

I bought my car new in 2012 and have always taken care of it. It's been paid off for years and I am in no place financially for a car payment. Just keep reminding myself that this could be worse but I am totally screwed.

I know man....my car wasn't new but pristine condition and got a killer deal....bought with 13k miles and junkyarded by 34k

Think that hurt also was the coming up with whole new tax, title regy down

Reactions: 1

Seamus

· #8 · Dec 3, 2018

Benjamin M said:
Haven't posted here in ages.

I'm preparing to move to the city of Richmond, was driving there yesterday evening when I was rear ended at an intersection with a passenger.

My car is likely totalled but fortunately there were no serious injuries. My passenger had some minor neck pain and was transported by EMS as a precaution. I was not at fault and the other driver's insurance company has taken responsibility. But now I have to figure out how to make car payments again - times are tight.

Uber called me a few minutes later, they detected the collision. I was trying to talk with my passenger, police, Fire, and the other driver. Called customer service later and was about to start pulling my hair out, the language barrier is so annoying! Finally completed an online incident report.

I had my car detailed for the very first time ever about an hour before $35 that I really couldn't afford. Earned $17 today before my car was demolished. But I did very well last week here and plan to get back in the saddle.

Keep those dash cameras running and PLEASE insist on your passengers buckling up before you turn a wheel!

Just reading this. So sorry that happened to you. Let us know how you make out.

Benjamin M

Discussion Starter · #9 · Dec 4, 2018

Seamus said:
Just reading this. So sorry that happened to you. Let us know how you make out.

I'm fine, as far as my passenger I believe she was released from the hospital without any serious injuries.

My car was a write off, as I suspected. Insurance settlement was decent, drove home tonight in a new 2018 Honda Civic EX and looking forward to driving Uber again!

Reactions: 4

chitownXdriver

· #10 · Dec 4, 2018

Congrats on the new car! Now to help make payments obtain an attorney and get treatment for your aches and pains by going to a chiropractor or physical therapy like I am. You'll get a nice chunk from the insurance company which will definitely lessen the burden of those payments.

Reactions: 2

Benjamin M

Discussion Starter · #11 · Dec 4, 2018

chitownXdriver said:
Congrats on the new car! Now to help make payments obtain an attorney and get treatment for your aches and pains by going to a chiropractor or physical therapy like I am. You'll get a nice chunk from the insurance company which will definitely lessen the burden of those payments.

No aches or pains. My trusty Civic took it like a champ and crumpled. Hoping my Uber passenger is doing well she had minor whiplash. Unrestrained that'll never happen again in my vehicle (she was in the back seat).

Sucks to have a car payment again but I got a good deal and I am happy

Reactions: 1

UberBastid

· #12 · Dec 4, 2018

Benjamin M said:
No aches or pains. My trusty Civic took it like a champ and crumpled. Hoping my Uber passenger is doing well she had minor whiplash. Unrestrained that'll never happen again in my vehicle (she was in the back seat).

Sucks to have a car payment again but I got a good deal and I am happy

Stop saying that.
Never say it again.

You are in pain. Hurts every day, and prolly will for about six weeks.
See a chiropractor, go get a massage twice a week. Save receipts.
Pain.

Reactions: 3

Benjamin M

Discussion Starter · #13 · Dec 6, 2018

LOL the passenger complained about rider comfort and gave me a 1*. Yeah, I agree - getting rear ended at a high speed,(again not at fault), and losing my car for a $3 fare WAS uncomfortable! Uber support said that they completely understand and will remove both.

First day back on the road in a brand new 2018 Civic EX. Took my Uber decal off my old Civic at the salvage yard today and slapped it on the new one.

Hoping to start doing Eats tomorrow, I opted in months ago but it got stuck pending approval, so they're working on that as well.

Loving the new ride, I was able to get Android Auto to play nicely with Uber - choose Google Maps as the navigation, disable the voice turn by turn alerts in Uber (because it doesn't recognize that the phone's Google Maps forwards to Android Auto and defaults to Uber nav), and you're set! Beautiful 7" screen and the next turn right on the speedometer.

Be safe out there! Every single passenger was buckled today.

Reactions: 1

Christinebitg

· #14 · Dec 6, 2018

Benjamin M said:
LOL the passenger complained about rider comfort and gave me a 1*. Yeah, I agree - getting rear ended at a high speed,(again not at fault), and losing my car for a $3 fare WAS uncomfortable! Uber

Goid grief! Somebody's not clear that she was supposed to be rating the driver, and not the trip itself.

It's difficult to be sympathetic to what's either stupidity or entitled-ness. I guess that's easy for me to say, since I wasn't there.

Christine

Reactions: 1

Benjamin M

Discussion Starter · #15 · Dec 6, 2018

4

By the way, here are the pics. I'm guessing they were going 50 to 55, I was at 0. No braking, you can see how she tried to swerve last second.

See less See more

Reactions: 1

Christinebitg

· #16 · Dec 6, 2018

Good gosh! What a mess.

It probably seemed like 50+, though I'm betting it was half that. Unless maybe she was also driving a small car.

I'm glad you and your rider are okay.

Christine

Reactions: 1

Benjamin M

Discussion Starter · #17 · Dec 6, 2018

Christinebitg said:
Good gosh! What a mess.

It probably seemed like 50+, though I'm betting it was half that. Unless maybe she was also driving a small car.

I'm glad you and your rider are okay.

Christine

I was in a 45 mph zone and most do 5 over, so 50 is a good estimate - officer agreed. Car took it very well, wondering if my passenger would not have been hurt if she was wearing her seat belt. She appeared to go back and to the right.

Keep forgetting to request a police report, just curious.

New car, new car payment. Blah, can't I just skip that part? LOL

Reactions: 1

Seamus

· #18 · Dec 6, 2018 (Edited)

Benjamin M said:
By the way, here are the pics. I'm guessing they were going 50 to 55, I was at 0. No braking, you can see how she tried to swerve last second.

Got to love Honda, rear ended at 50 mph the car performed very well!

I also have a Honda 2018 Civic EX. Good luck with your new car. Also got it after I was rear ended in an accident this year. Sitting at a red light and hit by a beer truck. Luckily I had no pax in the car. I was on the way to a pick up so I just simply canceled. Didn't even bother reporting it as I got paid directly by the beer distributor (who paid direct instead of thru insurance). Did get a police report just in case the company gave me any trouble paying.

Reactions: 2

Benjamin M

Discussion Starter · #19 · Dec 6, 2018

Seamus said:
Got to love Honda, rear ended at 50 mph the car performed very well!

I also have a Honda 2018 Civic EX. Good luck with your new car. Also got it after I was rear ended in an accident this year. Sitting at a red light and hit by a beer truck. Luckily I had no pax in the car. I was on the way to a pick up so I just simply canceled. Didn't even bother reporting it as I got paid directly by the beer distributor (who paid direct instead of thru insurance)

My brother in law sells Toyotas, so naturally my wife wanted me to buy from him. Small catch, he's about nine hours away and the Corolla is not as well rated. Loved my Civic and it took care of me, so the decision was simple.

One small complaint about the 2018 (and I should not be complaining about anything, it's a beautiful vehicle), is the backup cam. Is yours also incredibly low resolution, almost out of focus? The LaneWatch cam is far better.

Also, do you use Android Auto or Car Play for nav while driving Uber? Took some figuring out but it's making it so much easier.

Seamus

· #20 · Dec 6, 2018

Benjamin M said:
My brother in law sells Toyotas, so naturally my wife wanted me to buy from him. Small catch, he's about nine hours away and the Corolla is not as well rated. Loved my Civic and it took care of me, so the decision was simple.

One small complaint about the 2018 (and I should not be complaining about anything, it's a beautiful vehicle), is the backup cam. Is yours also incredibly low resolution, almost out of focus? The LaneWatch cam is far better.

Also, do you use Android Auto or Car Play for nav while driving Uber? Took some figuring out but it's making it so much easier.

Back up cam is much better during the day than at night. Really need to make sure it's clean though.

Also I use Apple car play. I use Waze for navigation so it is displayed on the screen which is very nice. Wish the whole Uber and Lyft app could work through it. Someone showed me how to "jail break" the phone so any app will work with car play but it is a little complicated (for me) and could lead to problems which I am not tech savvy enough to fix so I leave that alone.

Reactions: 1

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