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Requesting them that you don't want to pair up with that particular client has worked for me.

Rider was unpleasant, be thorough with your explanation, give a low rating (1 star) and submit the feedback along with your request to never pair up with that rider again. If the rider had a low rating, my guess is that they'll likely believe what you're saying, especially if you have been a partner for awhile and maintain a decent rating. In this case, she had a 4.5 rating and an attitude to go along with it.

Also, she was requesting a POOL ride to go to the airport which was only 3 miles away from it so...yeah. Good riddance.
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