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Discussion Starter · #1 · (Edited)
I have seen these a lot lately and I'm wondering what others can tell me about them. Are these cases where Pax are complaining about my service and getting a refund of sorts or something more sinister?
 

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It's Uber it's sinister. It probably has something to do with them getting sued. Again... kinda like the privacy policy update.
 

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nope, it looks like it's just a case of uber losing money on the trip, either the difference between up front pricing and what you got paid or rider had a discount code.
 

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And we will probably get something new about upfront pricing real soon...
 

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I have seen these a lot lately and I'm wondering what others can tell me about them. Are these cases where Pax are complaining about my service and getting a refund of sorts or something more sinister?
Uber is giving out deals to gain market share. Some of the deals leave Uber on the red on trips. Nothing you did.
 
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This only means that the money is paid for and not instantaneously coming out of the rider's pocket. In other words, if I were to buy someone an Uber card and the person used it, it doesn't count as being paid to Uber, even though it was. That'd be like Amazon reporting a loss every time someone uses a gift card.
 
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