[KVzippy]

Yes, don't plug your phone into your car's USB.

Buy a cigarette lighter socket charger to charge your phone and connect audio via Bluetooth or aux cable.

I am confused. I use a cigarette lighter to charge my phone - not a usb port. I don't use the uber music. Still, I do not get a ping and cannot get sound on turn by turn navigation. Have tried resetting the phone and uninstalled and reinstalled the driver app. Very frustrating. Anything else to do?