Uber Drivers Forum banner

Problems w/ Uber Mileage total's

1K views 11 replies 8 participants last post by  Cjris 
No surprise!!!
I am not aware of any issues with Uber, but I will be checking more closely.

I did have that issue with Lyft ... twice the customer was over charged in mileage app showed 41 miles and same run with Uber was 35 miles. Also checked Google maps ... it showed 35 miles.

Tried to resolve at local hub ... they were useless ... all they did was "escalate" the issue to online customer service.
I did get it resolved both times through CS on line. They did refund the customer.

However, because the customer was refunded ... I can no longer be paired with that rider .... Lyft claims there is a potential for fraud.

You just can't make this crap up. LYFT IS HOPELESS!!!

Once again Uber wins.
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top