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The pax themselves can use common sense and simply make sure the driver, the car and the license plate match what is on their user appit's chicago.. land of the lawless...
Not sure what Uber can do to fix this.
expecting the pax to do that is more than Uber is willing to require of them.The pax themselves can use common sense and simply make sure the driver, the car and the license plate match what is on their user app