[BkS]

Last night i get a ping from Newark airport to manalapan on XL. The pax actually called me and gave me address ahead of time so I check rider app and shows $72. There was no surge, just reg standard rate. After ride ends it shows me pax paid $58. Even today i check and the rate is $72. These fuber assholes tell me I’m wrong and refuse to correct. Any advice on how to fight it? Do i really need to go to the hub?

 

[BkS]

At this point it’s not even about the time. It’s about principle of them taking away what’s rightfully mine. Even if it’s a few small dollars, it’s the point of how many times this happens

 

[#professoruber]

The question you need to ask yourself is:

1. Were you paid based on the minutes and miles of the trip?

If the answer is yes, who cares what the rider paid. The rider can pay $200 for the trip and we will still get paid the miles/minutes per our agreement with Uber. We don't paid 75-80% of what the rider paid.

Please explain what is rightfully yours. I am not convinced.

 

[Wh4tev3r!!!!]

Looks like you didn't take the longest route so you didn't earn as much as you could have.

 

[BkS]

The question you need to ask yourself is:

1. Were you paid based on the minutes and miles of the trip?

If the answer is yes, who cares what the rider paid. The rider can pay $200 for the trip and we will still get paid the miles/minutes per our agreement with Uber. We don't paid 75-80% of what the rider paid.

Please explain what is rightfully yours. I am not convinced.

What's rightfully mine is that Uber took 55% off the

The question you need to ask yourself is:

1. Were you paid based on the minutes and miles of the trip?

If the answer is yes, who cares what the rider paid. The rider can pay $200 for the trip and we will still get paid the miles/minutes per our agreement with Uber. We don't paid 75-80% of what the rider paid.

Please explain what is rightfully yours. I am not convinced.

What I'm fighting them on is them telling me the standard fare is $58 and $72 doesn't exist unless it's a surge which in fact I sent proof and they said it's false. There are discrepancies in booking fees etc as well.

$33 on a 29.9 mile 35 min trip is wrong calculation on xl.
They say everything was calculated right but it wasn't. Should be at least $45. Everything on this trip was wrong and they refuse to acknowledge

 

[Caspita]

$33 on a 29.9 mile 35 min trip is wrong calculation on xl.
They say everything was calculated right but it wasn't. Should be at least $45. Everything on this trip was wrong and they refuse to acknowledge

That you can fight thru the app you just need to do the math for them. Take the mileage and mins, multiply by your rates from the portal, add that base fee and if doesn't match then ask them to adjust. They have the mileage and time in the trip, use the same, no way they won't adjust, math doesn't lie. Don't even mention what the pax paid, there is no point on that. We all agreed t be paid in mileage and time regardless of what the pas paid otherwise we wouldn't be driving.

 

[Tony from New Jersey]

Even though you have " xl" did you accept "x" request or "xl".
If you accept X request, do the calculation using x rate plus base plus tolls. If you show them your calculation, I am sure they will accept it because you shave eliminated all possible excuses.

However, i would never accept flat rate request except destination filter request.

 

[jester121]

These fuber assholes tell me I'm wrong and refuse to correct. Any advice on how to fight it? Do i really need to go to the hub?

You.
Are.
Wrong.

Uber charges whatever they want, whenever they want, to whomever they want. You and 5 other people standing on a curb could all get completely different pricing on the exact same rides at precisely the same time, because Uber's software tries to max out what it thinks a rider would be willing to pay. Everyone has different thresholds for pain, right?

And it's none of your business how much the passenger paid. You're driving for Uber at Uber's rate.

It's been like this (upfront pricing) for a year. Wake up.

 

[CYP]

These posts are exhausting

 

[APRider]

You.
Are.
Wrong.

Uber charges whatever they want, whenever they want, to whomever they want. You and 5 other people standing on a curb could all get completely different pricing on the exact same rides at precisely the same time, because Uber's software tries to max out what it thinks a rider would be willing to pay. Everyone has different thresholds for pain, right?

And it's none of your business how much the passenger paid. You're driving for Uber at Uber's rate.

It's been like this (upfront pricing) for a year. Wake up.

That.

Nothing to see here, move on....

 

[PorkRollUberAndCheese]

These posts are exhausting

How do you think the passengers feel? OP probably complained to pax all day today about this.

 

[Lightning1181]

Hell, last night I caught one from keansburg to lyndhurst and it paid $72. Out of curiosity I look to see what the pox paid and it was $0. Flat out zero. Goober lost out on that one. Come to find out the pox was using a gift card. Just another way for Goober to hide data from us “partners”

 

[Jeff1205]

Screen shot it and we will tell you if you got paid wrong or crazy!

 

[freeFromUber]

What's rightfully mine is that Uber took 55% off the

What I'm fighting them on is them telling me the standard fare is $58 and $72 doesn't exist unless it's a surge which in fact I sent proof and they said it's false. There are discrepancies in booking fees etc as well.

$33 on a 29.9 mile 35 min trip is wrong calculation on xl.
They say everything was calculated right but it wasn't. Should be at least $45. Everything on this trip was wrong and they refuse to acknowledge

Dude- you can't say "it should be at least $45". You know the time and the miles, figure out what it should be and let's deal with actual FACTS. You're probably right, but don't guess. What should you have been paid?

 

[SuzeCB]

Dude- you can't say "it should be at least $45". You know the time and the miles, figure out what it should be and let's deal with actual FACTS. You're probably right, but don't guess. What should you have been paid?

Exactly. What do you think you should have made on the base fare? Per mile? Per minute? How many miles did you travel? How long did it take (approx.)? What did they pay you on those minutes and miles?

 

[Uber-licious]

EWR to manalapan is less than 40 miles. $58 sounds right.

 

[Lepke]

Even though you have " xl" did you accept "x" request or "xl".
If you accept X request, do the calculation using x rate plus base plus tolls. If you show them your calculation, I am sure they will accept it because you shave eliminated all possible excuses.

However, i would never accept flat rate request except destination filter request.

These posts are exhausting

How do you think the passengers feel? OP probably complained to pax all day today about this.

Hell, last night I caught one from keansburg to lyndhurst and it paid $72. Out of curiosity I look to see what the pox paid and it was $0. Flat out zero. Goober lost out on that one. Come to find out the pox was using a gift card. Just another way for Goober to hide data from us "partners"

Exactly. What do you think you should have made on the base fare? Per mile? Per minute? How many miles did you travel? How long did it take (approx.)? What did they pay you on those minutes and miles?

Anyone else frustrated by posts like this?
Is it getting worse as the years go on or is it just me?

 

[Hans GrUber]

The question you need to ask yourself is:

1. Were you paid based on the minutes and miles of the trip?

If the answer is yes, who cares what the rider paid. The rider can pay $200 for the trip and we will still get paid the miles/minutes per our agreement with Uber. We don't paid 75-80% of what the rider paid.

Please explain what is rightfully yours. I am not convinced.

No, the problem is a continual trend of ethical failure. Uber is outright lying to us about the most simple things.

That being said, next time get a screen cap from pax. It's possible the rate fluctuated between when he ordered and when you checked. The pax fares and can shift quite suddenly these days.

Anyone else frustrated by posts like this?
Is it getting worse as the years go on or is it just me?

And yes, I am. The biggest problem with America is US. WE allow companies to do this bc we are lazy and just think everything is gonna be alright. WE allow corporations and politicians to do whatever they want. They keep taking more and more and we just go, "meh". It's infuriating.

 

[Ardery]

okay, this crap again. the usual "Uber took 55% - they're screwing me"

let's get this out for the 90th time. this is for the dumb and weak.

DRIVERS HAVE NOT GOTTEN PAID BY PERCENTAGE FOR OVER A YEAR. YOU ARE PAID BASED ON MILES AND TIME. STOP LOOKING AT WHAT THE PASSENGER PAID. IT DOESN'T MATTER!!

</end rant>

Hell, last night I caught one from keansburg to lyndhurst and it paid $72. Out of curiosity I look to see what the pox paid and it was $0. Flat out zero. Goober lost out on that one. Come to find out the pox was using a gift card. Just another way for Goober to hide data from us "partners"

so, you think Uber is having passengers utilize gift cards to hide what the pax paid?

you're insane man.

i seriously wonder where some of you people come from.

 

[Canteev]

Last night i get a ping from Newark airport to manalapan on XL. The pax actually called me and gave me address ahead of time so I check rider app and shows $72. There was no surge, just reg standard rate. After ride ends it shows me pax paid $58. Even today i check and the rate is $72. These fuber assholes tell me I'm wrong and refuse to correct. Any advice on how to fight it? Do i really need to go to the hub?

I'd like to see the fare details because I am not sure what your question is. With the exception of very short rides, like a mile to one and a half miles, I do everything possible to make sure I get my "fair" share. Assuming your rating is safe, take as long as possible, even a few wrong turns, to maximize your income. Definitely ignore the people who say not sorry about what the riders paid. Tips are already few and far between, so passengers who think you are getting $90 out of $100 trip, when in reality it's closer to $50, won't even think about tipping you.