Might only be me but wow, picking up at the MOA is a lot harder than it really should be. Some people really get confused where they are & thus trying to find them turns into a time consuming mission. Im thinking they should have an east and west pick up points for the MOA. So when like when someone is at the airport it will direct them to their closest pickup point, east or west side of the mall. Am I alone with my struggles in picking up at MOA? If I am, what are your tips?
Picking up at Mall of America
LM72
1 - 16 of 16 Posts
Might only be me but wow, picking up at the MOA is a lot harder than it really should be. Some people really get confused where they are & thus trying to find them turns into a time consuming mission. Im thinking they should have an east and west pick up points for the MOA. So when like when someone is at the airport it will direct them to their closest pickup point, east or west side of the mall. Am I alone with my struggles in picking up at MOA? If I am, what are your tips?
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35 Posts
All mall pickups suck even if you call them they may or may not speak English well, and they have no idea where to go when you suggest pickup location.
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65 Posts
All pickups are supposed to take place at the "star" across the street next to Ikea. Now, we all know, ain't passenger got time for that.
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35 Posts
Google maps sent me on the road 1 level below the star the pins lined up but we were on different levels.
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724 Posts
Last week I arrived at the Mall, called the passenger and he said "You arrived already ? I am still upstairs", seriously !!! Apparently he requested it while still shopping. He had no idea where he was, I told him I was at Macy's entrance. He couldn't find Macy, he walked downstairs and said he saw IKEA. I went to the side that faced IKEA but still couldn't find him. After on the phone line with him for 5 minutes, frustrating goose chase, I gave up. I canceled it with "Wrong Address", collect $4 cancellation fee and moved on. I'd better be compensation for that kind of passenger who had absolutely no respect for drivers. Next time if I see a location pin in the middle of the Mall (not at an entrance), I'll ignore it, wasting my time and gas.
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551 Posts
I've been willing to go up the ramp to drop off a passenger, especially if it's someone going to work that just wants to get dropped off close to their store. But I do hate trying to figure out where someone is for a pickup. I haven't had many but they have been a struggle. I agree with cancelling if it goes beyond a reasonable effort to find the person.
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539 Posts
I have yet to accept any MOA pings, are they profitable? I just never considered it because no surge. With the new hexagons, maybe, just maybe... i'll try it out....
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551 Posts
I've only taken them if I'm in the area. I figure taking a ping is better than doing nothing. I've had varying luck with them. Usually they are tourists so some have gone to downtown hotels or I took one to the outdoor hockey game at the U last winter. But some just go to the airport or a Bloomington hotel. One ride I remember was a guy who took light rail to the mall and then Uber to his job at Southtown.
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724 Posts
Recently I saw Surges around 5pm but the Surge bubble popped quickly.
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675 Posts
Just use the Uber pickup zones.
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731 Posts
Half the time they are going to a hotel a mile away, super annoying and a waste of time. Also cheap Vikings fans take the light rail to the MOA then request Uber a mile to their hotel. Fool me once...
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551 Posts
Now it's easier, but those didn't exist last May when I wrote the post you quoted.
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