[Smell My Finger]

This is the instacart version of the legendary Uber passenger "I will leave a tip in the app for you" BS. Welcome to the club suckers......

People are luring Instacart shoppers with big tips -- and then changing them to zero | CNN Business

In late March, Instacart worker Annaliisa Arambula accepted a grocery order that came with a big tip: $55. The store was just down the street, everything the customer wanted was available, and the order seemed to go off without a hitch.

www.cnn.com

 

[SpinalCabbage]

That is seriously ****ed up.

 

[Smell My Finger]

That is seriously @@@@ed up.

I have been seeing these Instacart tip scamming stories on forums all week, really messed up.

 

[command3r]

Slash their tires

 

[MiamiUberGuy5]

Why on earth do they allow tip modification?

If it’s to allow room in case a shopper gets it wrong, then it should only remove a certain percent from the tip, and there needs to be proof.
Maybe there can be a feature where the shoppers take a final picture of All purchased items before they’re sent off to the drivers. That way if the ordering person lies and claims something was missed, the picture proves it wrong and the frauding idiot can be removed from app and/or sent to jail

 

[joebo1963]

That is seriously @@@@ed up.

The same people that tell their Uber driver that they'll take care of them in the app !

 

[JimKE]

Why on earth do they allow tip modification?

If it's to allow room in case a shopper gets it wrong, then it should only remove a certain percent from the tip, and there needs to be proof.
Maybe there can be a feature where the shoppers take a final picture of All purchased items before they're sent off to the drivers. That way if the ordering person lies and claims something was missed, the picture proves it wrong and the frauding idiot can be removed from app and/or sent to jail

Uber also allows tip modifications, but only for a short period of time (1 hour?).

But the difference is that promised Instacart tips are advertised with the request as an incentive for the driver to accept the "batch." Uber doesn't do that. Instacart's policy of allowing this bait and switch tactic is totally unethical -- and honestly makes me wonder if Instacart themselves aren't canceling a lot of these tips and keeping the driver's money.

I'm going to tip our Instacart at least the promised tip in cash tomorrow, and depending on how things go, I may solicit them to be a private shopper for a while.

 

[SouthFLuberlady]

Posted this on another thread but yup...

 

[Poverty Ant]

Look, people who do this are assholes, and they are also short on money. Can’t blame assholes for taking advantage of loopholes. It’s in their nature.

 

[SouthFLuberlady]

Look, people who do this are @@@@@@@@, and they are also short on money. Can't blame @@@@@@@@ for taking advantage of loopholes. It's in their nature.

couldn't agree more! Honestly I haven't done it in a bout two weeks bc I realized doing Instacart was more risky than doing Uber..

 

[joebo1963]

the sad part is so many of these cheap bastards that reduce the tips have money but they believe they are better than the driver and simply treat us as garbage because of their superiority complex...they do it because they have the power to abuse us.....

 

[Fredmiami]

Completely Instacart's fault. Once the client puts in an incentive, it should be permanent, with the option of increasing the incentive if the service is truly exceptional

 

[Working4peanuts]

Completely Instacart's fault. Once the client puts in an incentive, it should be permanent, with the option of increasing the incentive if the service is truly exceptional

Instacart should simply charge a premium if they want deliveries that same day with 100% going to the driver.

Of course, that will never happen.

 

[BuberDriver]

the problem with InstaCart is people order 1 specific item, Dove soap for example, but the store only has Dial soap available. Rather than getting what is available the shopper doesn't get them any soap at all. They need to let the buyer have replacement options for every item.
Like if I want soap I put 1. Dove, if not available 2. Dial, if not available 3. Irish Spring. and so on

 

[JimKE]

the problem with InstaCart is people order 1 specific item, Dove soap for example, but the store only has Dial soap available. Rather than getting what is available the shopper doesn't get them any soap at all. They need to let the buyer have replacement options for every item.
Like if I want soap I put 1. Dove, if not available 2. Dial, if not available 3. Irish Spring. and so on

They do have that option. Not sure they have it on every item, but they do have it. They also have an option for no substitute.

 

[Poverty Ant]

the problem with InstaCart is people order 1 specific item, Dove soap for example, but the store only has Dial soap available. Rather than getting what is available the shopper doesn't get them any soap at all. They need to let the buyer have replacement options for every item.
Like if I want soap I put 1. Dove, if not available 2. Dial, if not available 3. Irish Spring. and so on

Bro you can offer dial as a replacement item. Customer can decide yes or no, and you can even send a text and a photo to give them options.

 

[BuberDriver]

Bro you can offer dial as a replacement item. Customer can decide yes or no, and you can even send a text and a photo to give them options.

ok let's say you do that in the middle of shopping, but I'm a Dr. who is in the middle of surgery while you're texting me "do you want dial or irish spring instead". of course you don't always get a response immediately. I ordered InstaCart and went to a bar one night so I would come home and have food waiting for me. I missed like 8 texts from the driver asking me stuff like that when I could have put the replacement items in when I originally ordered

 

[Poverty Ant]

ok let's say you do that in the middle of shopping, but I'm a Dr. who is in the middle of surgery while you're texting me "do you want dial or irish spring instead". of course you don't always get a response immediately. I ordered InstaCart and went to a bar one night so I would come home and have food waiting for me. I missed like 8 texts from the driver asking me stuff like that when I could have put the replacement items in when I originally ordered

Instacart tells the shopper to make a best choice replacement most of the time.

 

[BuberDriver]

Instacart tells the shopper to make a best choice replacement most of the time.

I get that, but when I go to publix right now and the bread aisle is empty except for $4.99 15 grain wheat bread but I ordered the $1.85 publix white bread what does the shopper do? Now imagine I ordered 20 things and each item needs to be replaced by something that is $3 more than what I originally ordered

 

[Poverty Ant]

I get that, but when I go to publix right now and the bread aisle is empty except for $4.99 15 grain wheat bread but I ordered the $1.85 publix white bread what does the shopper do? Now imagine I ordered 20 things and each item needs to be replaced by something that is $3 more than what I originally ordered

Then the shopper of course, doesn't get the tip. But I wouldn't say the situation is bad enough that 20 items cost 3 dollars more.