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Discussion Starter · #1 ·
I noticed on my payment statement that approximately $15 was deducted from my fares last week. How can I figure out where they did this? I've almost 150 trips on there so one by one isn't worth the money
 

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Possibly a reduced fare for a inefficient route? Or a refund because of a Pax complaint? I would email the local team and find out why.
 

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Discussion Starter · #3 ·
I thought those changes were listed somewhere. No local office and I never get real answers from csr
 
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