[Queenofthepak]

So unfortunately not only did Uber over charge me for the gas card, (my total was $140) and over deducted from my earnings this past week $252, I did not get paid any of my incentives for the entire day Sunday.

After 8 emails back and forth with over 4 of them being the wrong form letter being sent to me, another 3 asking me to send them screenshots of the emails with my incentives which I had already sent them as part of my original email, I still have not gotten a straight answer. I went to the Westwood office to try to talk to them directly, and I guess a lot of people had similar issues. It was so packed the wait was well over 2 hours! So now I get an email from them saying that they're having some difficulties and they're looking into it and that I should get paid for their errors after July 4th!

 

[Queenofthepak]

Anytime those idiots at CSR send u wrong form, ask for a supervisor.

Man; it's a good thing to screen shoot incentives before you start driving so you have proof because they don't even email anymore

Yes, that's what I do at the start of every day.

 

[Queenofthepak]

Wow. I've had to go only once to the office, and was pleasantly surprised at how quickly I was able to see a rep (10-15 minutes). Nightmare on top of nightmare for you.

Last time I went to the office I was in and out in less than 10 minutes. So I thought it was going to be the same thing today, boy was I wrong.

 

[Queenofthepak]

this is the exact reason i don't use the gas card even though it says i'm eligible. Gotta keep all the payments separate.

Fuber always trying to find ways to screw the drivers.

Imagine all the other drivers who have no idea this is all screwed up and keep getting all kinds of extra costs deducted from their pay.

I haven't used this card again since that week and I will never use it again. I gave it back.

 

[Queenofthepak]

The a security officer was the first person I wanted to slap. He had the most horrible attitude ever!

 

[Queenofthepak]

i don't blame him...must be horrible working security there...can't imagine

this gotta be worse than us driving.

You're right. Because every person there was pissed off! They didn't even have room for all the people. People were waiting outside.

 

[Queenofthepak]

I have the gas car and I used only once,but after seeing so many post about errors with the charges I never used again,besides I never saw the discount that they advertise when you get charge, price was exact same as in the pump, so I use the Ralph's discount when I do have points or the one from Lyft that gives me 5c per galon (some times 10c) and I pay my self for the gas, better than no discount at all and get someone making a mistake and charging me extra.

Smart move!

 

[Queenofthepak]

I went back and added up what I was charged vs what was spent. Last week it had looked like I was over charged, but 2 charges were from 2 weeks ago.

That's good! Mine was the opposite. A bunch of charges were showing twice. The exact same amount, the exact same time.