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i have polled pax on what they think. Several very recently said "ours did not even understand basic English". A few others said "quality is worsening and they (Uber servers) are starting to be like usual taxi drivers" (the latter obviously is not a complement)

Does Uber have a test for basic English language comprehension? Should they consider? It's vital a person publicly driving for safety reasons can issue or be given directions in our national language.

I'll see if such complaints increase. They are coming from long time Uber users, not newbies. Any ideas?
 

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Come to think of it they did not tip.
As you poll the pax, explain that every time Uber lowers the fares the quality of the drivers & vehicles also decreases. I do, but they still don't get it. They are so brainwashed by Uber that the connection between tipping and retention of good drivers doesn't even enter their minds.
 

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Our job is a bit more challenging than that of a traditional taxi driver because we don't know where we're going to end up working on any shift. This is not going to work out well for a person with low intelligence or a language/cultural familiarity problem.
 

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Our job is a bit more challenging than that of a traditional taxi driver because we don't know where we're going to end up working on any shift. This is not going to work out well for a person with low intelligence or a language/cultural familiarity problem.
Disagree. Taxis bounce from blind destination to blind destination, just like UberCab ( the original name really says it all.) And to the OP: Hey! You try immigrating from a poor East African country that never even taught you your own language, then learning English on the fly in a six month crash course taught from the back seat by drunk kids. It's not easy!

Let's look beyond the language difficulties. Daddy UberCab needs mo drivers. One on every corner, preferably. And folks, we still have a long way to go. When a customer pushes that button, there needs to be car within 30 seconds or less. Let's not start slacking.
 
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